People Operations Generalist, Alma

$85-110k

+ Equity

Excel
Google Sheets
Mid level
Remote in US

More information about location

Alma

Membership-based network for mental health care providers

Job no longer available

Alma

Membership-based network for mental health care providers

501-1000 employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Job no longer available

$85-110k

+ Equity

Excel
Google Sheets
Mid level
Remote in US

More information about location

501-1000 employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Company mission

To simplify access to high-quality, affordable mental health care, by making it easy and financially rewarding for therapists to accept insurance and offer in-network care.

Role

Who you are

  • We are looking for a human-first, detail-oriented, and curious People Operations Generalist to join the Alma team
  • You have 3-4 years of experience in HR/People Operations supporting scaling remote organizations of 700+ employees
  • You have proven experience using ADP Workforce Now for reporting, time and attendance, and timecard processing
  • You have proven experience processing time cards for the non-exempt workforce
  • You are flexible and adaptable, with the ability to prioritize effectively while working at fast-paced growing organizations
  • You have 1-2 years of experience supporting benefits administration
  • You use Excel/Google Sheets proficiently and can confidently work with data (formulas, i.e., Vlookup)
  • You have proven experience collaborating cross-functionally with Payroll and other People & Culture teams
  • You have a general knowledge of HR practices and procedures
  • You are familiar with or have a desire to learn more about US employment and labor laws
  • You have a ‘human-first’ mentality and can build rapport with teammates
  • You approach supporting all employees with inclusion in mind and champion diversity, equity, and belonging
  • You have an eye for process improvement and creating efficient scalable solutions
  • You pay attention to details and possess outstanding organizational skills
  • You have excellent written and verbal communication skills
  • You maintain the highest standard of confidentiality, discretion, and professionalism

What the job involves

  • You will be working closely with the People and Culture team to carry out people operations processes and workflows.
  • You will be pivotal in delivering an amazing employee experience and fostering an inclusive culture to make Alma the best workplace in the world for talented, mission-driven humans
  • You will conduct comprehensive monthly reporting, dashboard administration, and audits to ensure compliance and support teams across the organization
  • You will assist People Operations payroll functions (timecard processing for non-exempt workforce, and benefit payroll deductions)
  • You will own systems administration and maintenance (ADP, Lattice), ensuring data integrity and accuracy
  • You will administer various aspects of the employee lifecycle (including new hire orientation and benefits enrollment), with a focus on employee experience and compliance, in partnership with other People functions and cross-functional teams
  • You will help continuously improve and create processes and workflows, leveraging systems, tools, and automation
  • You will partner with the Sr. People Operations Manager on ad-hoc projects and roll-out of initiatives
  • You will assist with documenting, maintaining, and communicating, people operations processes and programs
  • You will be a point of contact for employee questions and requests through our ticketing system, escalating as appropriate

Our take

4 in 10 adults in the United States suffer from some form of anxiety or depression, but most go without appropriate support because of difficulties in accessing mental health care providers. Alma exists to meet a growing demand for mental health services by supporting providers in offering online care, and making it easy for people who need help to find qualified, in-network therapist who meets their needs.

There has been something of a boom in the virtual mental health space, and by encouraging online therapy Alma is competing against a plethora of well-funded apps aimed at self help and mental wellbeing offered at a far lower price than regular therapy. However, these are largely unregulated and their quality is often questionable. By prioritising vetted and professional therapists, Alma has provided a real alternative to in-person therapy and this has allowed it to grow rapidly, growing its network to over 8,000 therapists across all 50 states.

Alma's success has also attracted a large amount of funding. This is being used to further expand its network and to develop the tools offered to its providers. Having scaled rapidly through 2022 it is showing no signs of slowing down, and is well poised for future growth.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

77% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Aug 2022

$130m

SERIES D

Aug 2021

$50m

SERIES C

Total funding: $220.5m

Company benefits

  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Vacation and time-off benefits

Company values

  • Embrace Change.
  • Listen first.
  • Build equity.
  • Communicate honestly.
  • Act like an owner.

Company HQ

Downtown Brooklyn, NY

Founders

Studied at Harvard and qualified as an MD at The University of Miami. Worked for a year as a Resident Physician before spending almost 2 years as a McKinsey Associate. Worked at Oscar Insurance as a Medical Director and VP of Care Delivery.

Diversity & Inclusion at Alma

Mary Balingit, she/her (Director of Diversity, Equity & Inclusion)

  • Established a time-out policy, where employees can take time off + an additional mental health stipend in response to societal traumatic events
  • Internal community conversations for connection and healing regarding current events mediated by an Alma provider and more
  • 7 Employee Resource Groups (ERG’s): Women at Alma, (ADA) Alma Disability Association, (H)ola at Alma, Alma Pride+, Black @ Alma, Parents/Caregivers @ Alma, AlmAsian
  • Bias in the workplace training for all employees
  • Monthly cultural stipends to support underrepresented businesses
  • Monthly Lunch & Learns moderated by Alma Diversity Committee members on various DEI topics

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