Digital Product Manager, BT

• Stakeholder management in a large, complex organisation
• Commercial experience in a Product role at a technology led organisation, in payments
• Exposure, passion or interest in payments and money flows
• Experience influencing and/or making data informed decisions
• The ability to explain technical topics to non-technical audiences
• Working in ambiguous environments
• Demonstrable success as a product manager over large and complex digital initiatives
• Understanding of agile methodologies, ideally as part of a squad
• Strong stakeholder management skills
• Strong commercial background in data driven product insight. With excellent knowledge of product KPIs, and ability to draw insight from the numbers and translate to business requirements
• Historic champion of Digital
• Adaptable approach to understanding a product’s features and technical composition. You have knowledge of new and emerging technologies and the potential they provide
• Strong collaboration mindset with peers, scrum teams and business stakeholders, all to maximise value created by squad

• As a Capability Product Manager focusing on Buy Now, Pay Later (BNPL) products, you will have the exciting opportunity to lead and innovate in the rapidly growing field of financial services
• This role involves spearheading the strategy, design, and execution of our BNPL offerings, aligning them with customer needs and market trends
• Your responsibilities will include overseeing the end-to-end development of the BNPL product, from conceptualisation to launch
• You'll collaborate closely with Product Owners and their teams, guiding the evolution of the product, ensuring its alignment with business goals, and maintaining its competitiveness in the market
• Your involvement will span the entire lifecycle of the product, requiring you to assist teams in refining the product, prioritizing features, and solving any challenges that arise during development
• Managing stakeholders and internal subject matter experts will be a key part of your role, requiring excellent communication and relationship-building skills
• You'll also play a crucial role in developing and implementing the Go-To-Market (GTM) strategy, ensuring the successful launch and adoption of the product
• The immediate assignment
• Be part of the transformation of our digital experiences
• You’ll be responsible for the performance of payments journeys, across the BT Consumer group, including EE
• You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products
• You'll influence the experience of millions of customers
• The exact digital product or journey in scope of any of our roles will evolve over time
• Be accountable for the product vision and strategy to define and evolve objectives and key results for your squad
• You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business
• Be responsible for interrogating customer insight and data to identify key customer needs whilst supporting business priorities
• Provide credible input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio
• You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable
• Responsibility for clearly communicating your product’s performance and demonstrate how this contributes to the digital and business objectives
• You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision

• Enhanced maternity, paternity and adoption pay which tops up the governments statutory rates of pay
• Flexible working - office-based roles follow a "3 together, 2 wherever" pattern of working
• Several different healthcare benefits to suit our colleagues’ needs and budget (this includes Private Medical, Healthcare Cash Plans, Health Screening and Dental Plans)
• Pensions savings account with a regular contribution from BT
• Annual holiday allowance which can be flexed up or down by carrying holiday over into the next holiday year or by purchasing additional leave
• Eligible BT Group colleagues can take part in an annual bonus plan
• Exclusive discounts with selected online and high street retailers as well as our very own BT products
• Life assurance benefit
• Cycle to work scheme
• Sabbatical
• Gym discount
• Personal development opportunities

Telecommunications company BT is the largest provider of fixed-line, broadband and mobile services in the UK, that also provides subscription television and IT services. Operating in 180 countries, it has a built up a global presence and established a brand that is trusted among many consumers.