Senior Product Designer, DoorDash
Shopping Experience, Discovery
$152-228k
Local food delivery platform
Open for applications
Local food delivery platform
1001+ employees
Open for applications
$152-228k
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 5+ years of work experience and a strong portfolio showcasing your ability to maintain a high bar for craft at scale and track record of leading and delivering results in a team environment
- You are an excellent storyteller and proactive communicator, and able to distill complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization
- Have worked on products and problem spaces of similar complexity and scope for consumers using multi-sided marketplaces
- Bonus: Have worked on discovery challenges in search / browse / personalization before, and can demonstrate how you navigated past challenges effectively
What the job involves
- The Shopping Experience team obsesses about making Doordash a daily habit for our customers
- We help customers save time and money while making everything in their neighborhood available to order frictionlessly
- We are the platform stewards of the core shopping & delivery journey for DoorDash customers, ensuring frictionless discovery, ordering and delivery with every order
- As a member of our Shopping Experience design team, you will work on core surfaces used by millions of customers every day, and help envision features for our marketplace working with teams across the core consumer organization
- This role is on our Discovery team where key surfaces like our Home Page, platforms like search and browse, and our personalization / ML charters live
- The mission of this team is to make it easy to discover anything on our platform, so you’ll also have the opportunity to work on core features that impact all of our products on DoorDash
- Have the opportunity to impact the strategy and execution of our core commerce platform used by millions of customers daily
- Develop direct relationships with leadership across the core consumer organization
- Work in an organization that obsesses about craft while still beating the competition on speed-to-market
- Have the scope and opportunity to grow while having visible impact on our product experience
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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