Marketing Insights and Analytics Manager, Plume Design
Platform for communications service providers
Job no longer available
Platform for communications service providers
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To keep you in the flow with any experiences you turn on.
Role
Who you are
- Minimum of a Bachelor’s Degree, preferably in a quantitative or scientific field
- 7+ years of work experience in an analytics-focused role with experience including dashboard development, digital marketing analysis, multi-touch attribution, and predictive analytics
- Experience with analytics tools such as PowerBI; SQL; Python, R, or other statistical languages; Google Analytics
- Experience with data preparation, rationalization, and processing
- Ability to meet deadlines and solve problems in a fast-paced environment with shifting priorities, demands and timelines
- Excellent organizational, time management, and project planning/strategizing skills
- Solid written and verbal communication skills and proven ability to work cross functionally at all levels of a matrix environment
What the job involves
- The Marketing Analytics Manager is responsible for developing and maintaining the Marketing analytics function within Plume
- This is a key role within the team and the successful candidate will be responsible for providing insights and recommendations that help to guide Marketing strategy and decision making
- In addition the successful candidate will also be responsible for tracking and reporting on Marketing activity and return on investment
- Provide strategic thought-leadership and deliver analytical outputs
- Develop analytical approaches to strategic business decisions by using experience and curiosity
- Deeply understand customer behavior and needs in order to make recommendations
- Manage the regional customer advisory boards (CAB) and ensure that they are productive and help to add value to Plume’s roadmap
- Implement and interpret regular customer surveys including NPS
- Develop and continually improve multi-source data architecture and analytics procedures, systems, workflows, definitions, and data governance
- Lead the development of reporting and data visualizations to track full marketing funnel and demand tracking
- Ensure data quality and correct discrepancies within analytic solutions
- Work with 3rd party vendors including those for lead management, identity resolution and 1st party data sharing to improve marketing efficiency and develop best practices
- Stay up to date on industry trends and best practices and any relevant certifications
- Educate business users on analytic solutions to gain efficiencies in day-to-day operations
Otta's take
Sam Franklin
CEO of Otta
Smart devices within the home have become the norm, but Plume Design believes that this influx of revolutionary home tech is only as smart as the networks that support them. With many issues concerning smart devices, treatment is reliant on generic WiFi, unsafe networks, and expensive analysis. Plume Design remedies this with cloud-controlled internet platforms that are defined by the needs of the devices that use them.
With home office setups now the norm, Plume has fast become a necessary service for many small businesses and casual users. Its smart Wi-Fi networks are ground-level products upon which Plume offers more smart home services and it now has more than a billion devices on its network.
With substantial funding behind it, Plume’s post-COVID surge in business was one thing, but keeping up the momentum throughout the 2020s is quite another. Time will tell if the company can continue on its upward trajectory. But as long as it keeps its networks fresh (as it did in 2022 through its partnership with opensync software agent SamKnows), it shouldn’t have a problem as it scales up.
Insights
Some candidates hear
back within 2 weeks
-15% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
LATE VC
Feb 2021
$270m
SERIES E
Total funding: $697.4m
Company benefits
- Lifetime Plume HomePass membership
- Allowance for home-office set up
- Monthly data or phone allowance
- Plume employee referral bonus program
- Public transportation reimbursement
- Retirement savings contributions
- Employee discounts
- Patent submission support and incentive award program
- Competitive and comprehensive health insurance coverage and extended benefits such as dental, vision, life, short/long-term disability insurance, and FSA/HSA (detailed coverage may vary by location)
- Employee assistance program
- Generous vacation policy to ensure time to recharge (open paid time off or generous accrued paid time off based on location)
- Health and wellness reimbursement and a Premium Strava membership
- Holistic health platform through Walking on Earth
- Generous parental leave policy
- Online and in-person team-building events
- PlumeStrong - our corporate social responsibility program designed to apply our resources (time, brainpower, product, money) for good
- Remote/flexible work arrangements
- Professional development opportunities
- Immigration support
Company values
- Action - Plume works in the NST “Now Standard Time” zone.
- Innovation - Plume challenges tradition, creating its own mold.
- Do what's right - Plume always asks what it should do, instead of what it can.
- Focus - Plume charges towards productive goals with intention.
- Detail - Plume does everything exceptionally well, or it doesn’t do it.
- On-time, on-spec - Plume delivers what it promises on-time and on-spec.
- Seek Truth - Plume keeps challenging its own decisions, and the status quo.
Company HQ
Downtown North, Palo Alto, CA
Founders
Sri Nathan
(Vice President of Major Accounts)Previously Co-Founder & Vice President of Business Development at Menara Networks, Vice President and Executive Consultant at Schema, and CEO at Liwana Technologies and Jasmine Networks.
Fahri Diner
(Chief Servant of Plume's people, customers and stakeholders)Currently Board Member at Kateeva and Tula Technology, Managing Director at Sigma Partners and Proprietor at Skipstone.
Adam Hotchkiss
(Vice President of Customer Solutions)Previously Vice President of Menara Networks, Sales at ADVA Optical Networking, Product Line Management at Qtera / Nortel and Product Manager at Fujitsu Network Communications.
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