Principal Product Manager, Gusto

Payments

$181-262k

Salary varies depending on location of applicant

Senior and Expert level
Remote in US
Austin
Chicago
Denver
Los Angeles
Miami
San Francisco Bay Area
Toronto
Gusto

Automated payroll, benefits & HR platform

Open for applications

Gusto

Automated payroll, benefits & HR platform

1001+ employees

FintechB2BHRSaaSAccounting

Open for applications

$181-262k

Salary varies depending on location of applicant

Senior and Expert level
Remote in US
Austin
Chicago
Denver
Los Angeles
Miami
San Francisco Bay Area
Toronto

1001+ employees

FintechB2BHRSaaSAccounting

Company mission

To create a world where work empowers a better life.

Role

Who you are

  • 8+ years of experience in payments or payments related fields including understanding of money movement in the US and integrations with third party payment systems
  • Familiarity with payments regulations
  • Ability to translate business requirements into technical specifications and work closely with the engineering team to deliver remarkable solutions
  • Excellent communication and collaboration skills to bring others along various partners
  • High judgment to take decisions based on first principles and be able to make trade-offs
  • When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required

What the job involves

  • The Principal Manager, Payments will be responsible for building technology that helps expand and develop payment rails and payment methods across the US to enable money movement and solidify our customer ledger and reconciliation platforms for reliability
  • This role is part of the Payments team at Gusto that ensures that our 300,000+ small and medium businesses and millions of their employees are getting paid on time, every time. You will be developing our payments systems that are foundational to the payment solutions offered by Gusto
  • You will work closely with a team of Engineers and Designers, to build the roadmap, set strategic priorities, and ensure the successful implementation of our payments stack
  • Create the roadmap and multi-year strategy for the US payment infrastructure to meet key organizational OKRs
  • Work cross-functionally with Design, Engineering and Revenue teams to develop, launch and manage/rearchitect payments infrastructure
  • Ensure that our existing payments infrastructure moves money in a timely and consistent manner
  • Collaborate with partners in Accounting, Legal, Compliance, and Payroll Services to design to enhance our product offerings and serve our customers better
  • Communicate your work across technical and non-technical decision-makers
  • Manage dependencies across other product development teams
  • Conduct market research to inform strategy, measure performance against key indicators, and inform future improvements

Our take

For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.

The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.

Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

45% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

May 2022

$55m

SERIES E

Aug 2021

$175m

SERIES E

Total funding: $706.1m

Company benefits

  • Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
  • Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
  • Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
  • If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
  • Celebrate 5 or 10 years at Gusto and take a month off to recharge
  • Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries

Company values

  • Embody a service mindset - Never stop advocating for the needs of others
  • Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
  • Be proud of the how - Ensure deep integrity in everything you do
  • Embrace an ownership mentality - Take initiative to leave things better than you found them
  • Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully

Company HQ

Central Waterfront, San Francisco, CA

Leadership

Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.

Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.

Edward Kim

(Head of Engineering)

Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.

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