Lifecycle Communications Manager, Tally
$102-153k
Automated credit card debt payment
Job no longer available
Automated credit card debt payment
201-500 employees
Job no longer available
$102-153k
201-500 employees
Company mission
To fully automate people's finances to make them both less stressed and better off financially.
Role
Who you are
- 3 years of hands-on experience working within a customer engagement platform, preferably Iterable
- 3 Proven success in working with cross-functional teams, such as Product and Analytics, to create and execute against shared goals that are based on data-informed hypotheses
- Ability to define quarterly road-map with aggressive milestones (including quantified KPI targets), and to execute on that strategy efficiently
- Robust analytical skills with the ability to digest large data sets, communicate key insights and ask the right questions
- Highly quantitative and drives decisions using data, from A/B testing to sound data modeling
- Impeccable eye for detail and critical thinker who can develop creative solutions around (technical or resource) limitations
- Experience with marketing platforms (mobile/desktop) like Adjust, Branch, Segment, Mixpanel, etc. And at least basic knowledge of HTML/CSS, SQL
- Self-starter with an entrepreneurial mentality
- Strong conversion-oriented copywriting skills
What the job involves
- Develop and drive email, SMS, push and in-app message notification strategies that delivering best-in-class member communications that are proven by both quantitative and qualitative measurements
- Plan and execute ongoing testing (layout, format, frequency, copy, etc.) to continuously improve multichannel performance that uncovers and unlock campaigns’ growth levers
- Delivers meaningful and measurable value to our users executing against team/company OKRs for large cross-functional initiatives
- Oversee and report on the execution of highly-targeted journeys/workflows as well as ad-hoc campaigns that help reach the company goals: product notifications, one-off messages, seasonal campaigns, etc
- Work closely with product, design, and editorial to build a lifecycle member engagement experience
- Adept with marketing automation/CRM systems (like Iterable), pushing the boundaries of what those systems can do
- Partner with the acquisition and product teams to run A/B test across all the user-journey (testing messaging platforms, copy, landing pages, etc) to improve revenue and retention metrics
- Experience with marketing platforms (mobile/desktop) like Adjust, Branch, Segment, Mixpanel, etc, and at least basic knowledge of HTML/CSS, SQL
Otta's take
Theo Margolius
COO of Otta
For the millions of people across the globe who are in debt, structuring payments and financial planning can feel like a huge mountain to climb. Tally is a credit card payment app that is helping customers get debt free by consolidating credit cards and store cards into one manageable monthly payment.
Eligible clients are offered a customized low-interest line of credit. Once accepted, debts are consolidated and paid off with the Tally line of credit at a fixed rate. This is a saving grace for many people in debt who have a variable APR on multiple different cards which can be challenging to budget for. Tally charges an annual fee that's included in the line of credit so customers are not out of pocket (another smart move to help those who are already worried about cash flow).
Having achieved over $172m in funding and deploying add-on services like automatic student loan management and credit score improvement, Tally has recently brought Twitter's Jan Chong on board to grow the engineering team with a dual focus on recruiting and retaining talent as well as scaling products and capabilities so they can bring financial automation to more people.
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2022
$80m
SERIES D
Jun 2019
$50m
SERIES C
Total funding: $172m
Company benefits
- Get exposure to every facet of the business
- Education budgets
- Career development plans
- Dog-friendly office
- 401k
- Flexible vacation policy
- Weekly catered lunches
- Happy hours
- Free La Croix
- Work from home opportunities
- Health insurance
Company values
- Don’t say nothing
- Own the outcome
- Change shoes often
Company HQ
Mission District, San Francisco, CA
Articles
Founders
Jason Brown
(CEO)Jason founded Gen110, focusing on consumer debt products, and Bask, a leader in remote technical support. Before launching Tally, they were an Associate at Voyager Capital, investing in early-stage media and software companies and were a Fellow at Leaders in Tech.
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