Software Engineer, Klaviyo
SMS Market Expansion
$123.2-184.8k
1+ day a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$123.2-184.8k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- 3-5+ years of experience in a software engineering discipline
- Significant experience with full stack application development
- Experience working with both monolithic and microservices architectures
- Experience with creating and refactoring databases that can withstand high query volumes
- Experience with CI/CD pipelines
- Experience debugging performance issues and improving application performance
- Proven experience with being a coach and a mentor for team members and helping them grow
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to function well in a high-paced and at times stressful environment
Desirable
- Experience creating new applications with scalability in mind
- Exposure to large-scale system design
- Experience with AWS or any similar cloud provider
What the job involves
- The SMS Mobile team at Klaviyo is responsible for empowering the over 250,000 Ecommerce clients we work with on a global scale to deliver effective experiences on mobile devices
- This team focuses on performance optimization and continuous development of our Mobile Marketing Channels (SMS and Push Notifications), Mobile SDKs (IOS and Android), and Klaviyo's own mobile applications
- While Email was how Klaviyo began, SMS is truly the way of the future
- As a result of this, we put a lot of emphasis around keeping the client experience top of mind while making sure our mobile applications are able to scale at large for many of today's fastest growing brands
- The SMS Market Expansion team is responsible for developing new services (on top of the Core SMS platform) that enable rapid growth and maximize the value of the SMS channel
- Our SMS Market Expansion team works closely with our four other mobile teams which are focused on building long lasting relationships with our clients and their audiences through SMS conversations and deliverability pipeline while keeping an eye on new market opportunities AND optimizing our SMS Platform
- Incoming members to the SMS Market Expansion team will be responsible for building the foundation of how we scale internally at Klaviyo
- You will have an opportunity to make a major impact on the direction and priorities of the team
- As an engineer on this team, you will be responsible for building and managing Klaviyo’s Customer Facing Mobile Application while also focusing on internal tooling working with various stakeholders across the company
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Founders
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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