Director of Global Sales Operations & Strategy, Builder

Salary not provided
Expert level
London
Builder

No-code AI-powered software development

Job no longer available

Builder

No-code AI-powered software development

1001+ employees

B2BArtificial IntelligenceEnterpriseNo-Code

Job no longer available

Salary not provided
Expert level
London

1001+ employees

B2BArtificial IntelligenceEnterpriseNo-Code

Company mission

To make app building so easy everyone can do it – regardless of their background, tech knowledge or budget.

Role

Who you are

  • You should have a proven record in working with international sales teams, performance marketing and analytics functions
  • The ideal candidate will be a strategic, analytical and process-driven leader with an entrepreneurial spirit, who can think outside the box to identify and execute initiatives that drive efficient revenue growth and operational excellence, partnering with cross-functional teams to deliver results
  • Bachelor’s degree in business, marketing, engineering or a quantitative field
  • 10+ years of experience in sales operations, business operations and/or relevant experience in consulting, with a focus on B2B technology sales
  • At least 5 years of sales operations management experience, including extensive experience working with Salesforce and other sales automation tools
  • Experience driving sales operations for various sales channels and company segments (from large enterprises to SMBs)
  • Have demonstrable experience in building, growing, and leading a great team
  • Proven track record of managing sales operations with a large volume of inbound leads
  • Strong analytical, problem solving and project management skills
  • Superior Excel / Google sheet analysis skills including modeling
  • Excellent influencing skills, able to engage and gain commitment from peers and an extended stakeholder community
  • Superior communication and written presentation skills (using Powerpoint, Google Slides)
  • Experience with data visualization tools and with marketing automation tools a plus
  • Proven track record identifying opportunities to improve business processes that impact global sales performance
  • Highly organised, with the ability to work on multiple projects at once

What the job involves

  • We are looking for a Director of Global Sales Operations & Strategy to help scale our fast growing sales operations and achieve our ambitious growth targets
  • The role will include designing and implementing world class sales strategies, processes and infrastructure to improve and support the operation of the direct sales, sales development and partnerships teams
  • You will drive sales planning, performance reporting, sales pipeline analysis, sales enablement and technology stack alignment
  • You will build and rapidly grow a team of sales operations specialists and will work very closely with senior leadership at Builder across sales, partnerships, marketing, growth, finance, data & engineering
  • Help define the sales strategy and operating model across markets and customer segments to achieve our revenue goals
  • Establish and lead a sales operations rhythm including weekly reporting, monthly business reviews, pipeline management and forecasting to help sales teams meet their targets
  • Drive Sales performance management via analysis (scorecard) & reporting incl. win rate by category, deals by stage and through-flow, won deals time to revenue, deal performance
  • Own and refine our sales technology stack end-to-end, including Salesforce / CRM and sales automation tools, and drive the adoption of these tools across the sales organization
  • Oversee CRM administration including data governance, user management, account management, data quality and integrity
  • Define and implement a sales enablement strategy to ensure the sales teams have the right knowledge and skills to be successful
  • Define, implement and optimize core sales processes, ensuring that the teams adhere to guidelines and driving efficiency improvements through process improvement and automation
  • Partner with the Finance team on setting revenue and sales targets, and with the Analytics team on developing dashboards to measure sales performance
  • Lead the identification, coordination and removal of performance obstacles for faster delivery to support sales and client retention efforts

Salary benchmarks

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Dramatic shifts over the last few years have forced businesses to reimagine their engagement practices, obliging many to increase or add an online presence. With little expertise or budget, a market blossomed for low-budget and low-code software solutions for businesses of all scales, and Builder, founded in 2012, was quick to capitalize on this.

Its headless CMS platform enables users to drag-and-drop to build highly customized low-code software-like apps in as little as a day, then helps users scale and maintain their product. Tapping into this non-expert market with a uniquely easy interface no doubt helped Builder’s user base grow nearly 3x, adding customers like NBC and the BBC to its roster.

With low code development platforms expected to account for 65% of application development by 2030, and become in itself a nearly $200 billion market, a service providing unrivaled ease of use is likely to win big with customers in need of low-complexity software.

Insights

Top investors

35% female employees

45% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

May 2023

$250m

SERIES D

Mar 2022

$100m

SERIES C

Total funding: $445m

Company benefits

  • Hybrid working model
  • Family friendly policies
  • Private healthcare
  • Stock options
  • Variable pay schemes
  • Generous paid annual leave
  • Family Days - 2 additional days off
  • Time off between Christmas and New Year
  • Learning and development budget
  • Regular team, office, and company-wide celebrations

Company values

  • Heart: In everything you do, show compassion, belief and empathy
  • Entrepreneurial: Spend money like it’s yours, take risks when your gut tells you
  • Accountability: Be responsible for the decisions you make
  • Respect: There needs to be respect in the good times and the bad
  • Trust: At our heart: always act to build trust, never compromise it
  • Transparency: Always be honest, no matter what the situation

Company HQ

Paddington, London, UK

Founders

Sachin Dev Duggal

(Co-Founder)

After graduating from Imperial College London and MIT, they worked as an Advisor and Consultant at Deutsche Bank AG. Before co-founding Bulder.ai, they founded Nivio, which hosted virtual desktops and co-founded Shoto, which collates photographs for friends.

Saurabh Dhoot

(Co-Founder)

Also graduating from Imperial College London, they co-founded FC Goa, a professional football franchise in India, and founded Videcon D2H Ltd, a direct broadcasting satellite service, before co-founding Builder.ai.

Diversity & Inclusion at Builder

Sara Alioglu headshot

Sara Alioglu (Senior Manager - Employee Experience)

  • We are rolling out a growing list of DE&I initiatives, coaching and an L&D programme to ensure all Builders not only experience diversity, equity and inclusion for themselves, but understand it for one another and our customers
  • Reviewing and updating all global policy and employee handbooks to ensure Builder is fair for all
  • A global compensation benefits analysis and uplift programme is underway to drive pay parity and ensure all our global locations receive benefits that support, protect, and empower our people
  • Building employee-driven focus groups and forums for protected and under-represented groups across the organisation

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