Senior Partner Account Manager, uberall
All Uberallers are part of our long-term incentive program through VSOP/ESOP
Local customer experience platform
Job no longer available
Local customer experience platform
501-1000 employees
Job no longer available
All Uberallers are part of our long-term incentive program through VSOP/ESOP
501-1000 employees
Company mission
Uberall's mission is to empower businesses to deliver great experiences to local customers.
Role
Who you are
- 3+ years experience in one or more of the following fields: partner management, client success, or account management, ideally related to software/SaaS products, online marketing products
- Outstanding communication skills in English, both verbal and written
- Problem solving skills, combined with strong business judgement
- Ability to identify and drive new business opportunities with existing partners
- Strong analytical skills to make decisions based on data
- Able to manage your workload efficiently and independently, while still being a good team-player
- Strong working knowledge of CRM (SalesForce), Google Sheets and Presentations (or similar) is essential
- Know how to translate numbers and data into suggestions and actions
What the job involves
- As Senior Partner Account Manager you will support and develop our partner business in North America
- A trusted ally and experienced digital marketing consultant to our partners, you will support all stages of the partner life cycle, including onboarding
- You will facilitate cross-selling and upselling, establish business reviews and take care of contract renewals
- Leveraging your knowledge of the Uberall products as well as your partner’s business model, you add value to their organization and help them grow over time
- Manage and grow a strategic book of business for Uberall channel and reseller partners in North America
- Oversee relationship management (internally and externally)
- Deliver growth by identifying and helping to execute your partners’ upselling and cross-selling potential
- Assess, escalate and resolve partner issues in a timely and effective manner
- Work with internal teams to ensure your partners’ targets and performance metrics are met
- Introduce a regular cadence with each individual partner to present reviews and reporting
- Present new features and iterations of our solution to your partners and keep them updated on new channel opportunities
- Leverage your partners’ feedback to collaborate with internal departments on the ongoing improvement of partner related business processes
Our take
Location-based services are now part of our everyday lives, but there are still gaps in the way location information interacts with accurate data. Uberall solves this problem by connecting companies with local customers through search and discovery, engagement and conversion.
Uberall helps brick-and-mortar companies to provide more accurate information about themselves across the apps that customers use to discover them. The company's impressive roster of customers now includes Hyundai, Pizza Hut and Lufthansa, as well as a raft of small- and medium-sized businesses. The breadth and credibility of Uberall's customer base is testament to the benefits it can bring to businesses.
The company has completed a number of high-profile acquisitions in the past, including that of MomentFeed, towards diversifying and scaling its services. Uberall's investment in platform development has resulted in an expansive series of updates and improvements. This, alongside an important integration with Apple Business Connect, should help solidify its utility for clients and place as a top choice into the future.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
Jun 2021
$115m
GROWTH EQUITY VC
Sep 2018
$25m
SERIES B
Total funding: $175.6m
Company benefits
- Corporate Shopping Discounts
- Dog Friendly Offices
- Home Office / Remote Work
- Language Courses (German & Business English)
- Flexible Working Hours
- State of the Art Hardware
- Personal Development Budget
- LinkedIn Learning & internal training
- Virtual Stock Option Plan (VSOP) and an Equity Plan (ESOP) for all eligible employees
Company values
- Grow Together - We are free to be ourselves and we treat others with the respect and friendship they deserve. We want to grow together and nothing is ever only someone else’s problem. We are humble and nice and we mean well.
- Demonstrate Passion & Performance - We put our heart and soul into everything we do and we are passionate about the people we do it with. We challenge ourselves and others and aspire to deliver results that leave a long-lasting impression.
- Be Bold & Drive Change - We are bold and determined decision makers who are not afraid of mistakes. We drive for change and take ownership of our actions and decisions.
Company HQ
Brunnenviertel, Berlin, BE
Articles
Leadership
David Federhen
(Board Director)Started out as a Strategy Consultant at Roland Berger, and previously founded Returbo.
Florian Hübner
(CEO)Previously worked as a Consultant at McKinsey, and founded Berlin Tech Meetup.
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