• A demonstrated history of impactful projects, with a strong portfolio of work that showcases skills across different technologies
• A collaborative mindset, with excellent communication skills and the ability to work effectively with team members across different disciplines
• A proactive approach to identifying and solving problems, with a focus on continuous improvement and innovation
• A commitment to enabling business impact, through various avenues such as developer enablement, metrics-driven infrastructure, and thoughtful project design
• Strong proficiency in authentication technologies, with a willingness to learn and adapt to new technologies as needed
• 3+ years of experience in IT, with a proven track record of success
• Willingness to travel 4x per year for team offsites and as-needed travel for onsite deployments
• A passion for healthcare technology and a desire to contribute to a mission-driven organization

Desirable

• As an IT Specialist, you will play a crucial role in the technical compatibility of our product with health systems
• You will work closely with the engineering and deployment teams to ensure our product is able to be used as designed
• Navigate technical setups by setting up SSO connections, MDM deployment requirements, and understanding IT requirements of our health system customers
• Have hands-on ownership of IT connections and deployments with health systems
• Be a technical backstop for our clinical support team as an expert in health system product troubleshooting