Account Manager, LogRocket

Salary not provided

Plus stock options

Mid and Senior level
Boston
New York
LogRocket

Frontend monitoring and product analytics

Open for applications

LogRocket

Frontend monitoring and product analytics

501-1000 employees

B2BAnalyticsSaaSProduct Management

Open for applications

Salary not provided

Plus stock options

Mid and Senior level
Boston
New York

501-1000 employees

B2BAnalyticsSaaSProduct Management

Company mission

To improve society's experience with software and that's where you come in.

Role

Who you are

  • 3-5 years experience in an Account Management role at a B2B SaaS/IT tech company
  • Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota
  • Ability to successfully demo, sell and differentiate a SaaS product in a highly competitive market
  • Demonstrates strong prospecting activity across all channels to drive upsell and cross-sell opportunities through outbound efforts within your books of business
  • Proven success breaking into new lines of business to increase revenue with existing customers
  • Experience managing complex POCs
  • Strong presentation skills, business acumen, and credibility with C-level executives
  • Comfortable managing a sales cycle through a CRM and maintains up-to-date and accurate deal status and forecast
  • Natural curiosity and consultative communication approach
  • Self-starter, strong sense of urgency, good follow-through and sense of ownership
  • An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)

What the job involves

  • Increase revenue with existing customers by positioning LogRocket’s suite of products to expand our footprint across additional web and mobile applications within new teams
  • Proactively manage a sales pipeline for expansion opportunities to exceed quarterly revenue goals
  • Consult with customers to understand their business, product, and application goals to uncover new buyers and use cases
  • Define strategy to deliver maximum value through the LogRocket platform and partnership
  • Support Executive Business Reviews to confirm value delivery/ROI and identify additional performance and new product opportunities
  • Recommend appropriate solutions that lead to existing and new product expansion and retention
  • Collaborate effectively with Sales, Customer Success, Product, and other LogRocket stakeholders

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

LogRocket aims to swiftly and effectively identify bugs and UX issues, assisting developers in solving software engineering problems.

Through front-end monitoring and program analytics, LogRocket enhances customer experiences by preemptively identifying issues., This dedication to efficiency has garnered LogRocket more than 10000 clients, including major names like Airbnb, Bloomberg, and Ikea, Additionally, LogRocket has secured funding to further enhance software development.

The global product analytics market is rapidly expanding, projected to exceed $26B by 2026, driven by the demand for seamless user experiences. Competitors like Quantum Metric are motivating LogRocket to expand its bug-identification strategy and maintain its analytics leadership. A notable advancement in this direction was LogRocket's 2022 launch of Conditional Recording, a mobile app monitor that captures precise experience data.

Insights

Top investors

Some candidates hear
back within 2 weeks

28% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Jun 2022

$25m

SERIES C

Nov 2019

$15m

SERIES B

Total funding: $55m

Company benefits

  • Stock Options: Full-time employees receive stock options - we believe that we all should own a piece of the incredible company we’re building
  • Health, Dental & Vision Coverage: Our robust nationwide health plans give you the flexibility to select the right coverage for you and your family through a variety of plan options
  • Unlimited PTO: Enjoy time to travel, plan a staycation, or just take a day off when needed with our unlimited PTO policy. Each employee is afforded the flexibility to rest and recharge
  • Parental Leave: Balancing work and family is essential, so LogRocket offers three months of fully-paid parental leave to any employee welcoming a child into their home
  • Learning & Development: We know how important career growth is, so we offer a yearly stipend to help support continued development throughout your journey
  • Lunch & Snacks: Free catered lunches three days a week plus unlimited snacks and cold brew in our office
  • Social Activities: From trivia to chocolate making to virtual paint nights, we ensure employees are fostering connections and building strong relationships
  • 401(K): Plan and invest for the future with a 401(k) via Guideline. LogRocket’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings

Company values

  • First principles thinking: We first seek to understand the root of what we are trying to accomplish before we build a solution. What everyone else is doing doesn’t matter if we don’t understand and address the “why"
  • Low ego: We allow the best ideas to rise to the surface, regardless of who or where they came from. We actively listen, we ask for advice, and we know creating solutions that solve real problems is what really matters, not who gets the credit
  • Empathy: The perspective of others is the foundation of what we do and why. Putting ourselves in other people’s shoes is how we deliver the best experience, whether it’s for a customer, prospect, or colleague
  • Curiosity: We want to know more - we are inquisitive, we are hungry, and we want to grow, both as individuals and as a company. We document and share our knowledge with others, and seek out answers to what we don’t know
  • Focus: We have a lot of important problems to tackle, but we focus on just one piece at a time. If a problem is too large, we break it down into smaller pieces to produce the most impact

Company HQ

Financial District, Boston, MA

Founders

Matthew Arbesfeld

(Co-Founder & CEO)

Mathew comes from a Computer Science and Electrical Engineering background having completed their studies at MIT. Before LogRocket, they interned at Google and a few other tech companies before starting up their own.

Ben Edelstein

(Co-Founder)

Ben has a bachelor's degree from Columbia University in Computer Science. Before co-founding LogRocket, Ben also interned at Google as a Software Engineer.

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