Director of AI/ML, Aisera

$210-250k

Python
R
Java
Kafka
Tensorflow
Hadoop
Spark
Scikit-Learn
PyTorch
Senior and Expert level
San Francisco Bay Area

Office located in Palo Alto, CA

Aisera

AI-driven workplace automation software

Be an early applicant

Aisera

AI-driven workplace automation software

201-500 employees

B2BArtificial IntelligenceEnterpriseHRCustomer serviceSaaSAutomation

Be an early applicant

$210-250k

Python
R
Java
Kafka
Tensorflow
Hadoop
Spark
Scikit-Learn
PyTorch
Senior and Expert level
San Francisco Bay Area

Office located in Palo Alto, CA

201-500 employees

B2BArtificial IntelligenceEnterpriseHRCustomer serviceSaaSAutomation

Company mission

To help users with greater self-service by automating common to complex actions and tasks.

Role

Who you are

  • We are looking for a highly skilled and experienced AI/ML Leader to join our team and drive our AI and ML initiatives to new heights
  • If you are passionate about AI/ML and have a proven track record in leading teams to success, we want to hear from you!
  • Minimum of 7 years of experience in AI/ML, with at least 3 years in a leadership role
  • Strong knowledge of AI/ML algorithms, techniques, and frameworks, such as TensorFlow, PyTorch, or scikit-learn
  • Experience with GenAI and LLM models will be ideal
  • Solid understanding of data science principles and best practices, including data preprocessing, feature engineering, and model evaluation
  • Proficiency in programming languages, such as Python, R, or Java
  • Experience with (any one) big data technologies, such as Hadoop, Kafka, Spark, or NoSQL databases
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills, with the ability to communicate complex concepts to both technical and non-technical stakeholders
  • Proven track record of leading and managing high-performing AI/ML teams
  • Demonstrated ability to work effectively in a fast-paced, collaborative environment
  • Master's degree in Computer Science, Engineering, Data Science, or a related field; PHD preferred

What the job involves

  • Our team members operate with a high degree of empathy for our customers and each other
  • Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry
  • Lead a team of AI/ML engineers and data scientists to design, develop, and deploy state-of-the-art AI/ML models and solutions
  • Serve as the technical expert on AI/ML initiatives and provide guidance and direction to the team
  • Collaborate with cross-functional teams, including product managers, software engineers, and data engineers, to define project requirements, scope, and deliverables
  • Develop and maintain a deep understanding of industry trends, best practices, and emerging technologies in AI/ML
  • Design and implement scalable and efficient AI/ML algorithms, tools, and pipelines
  • Evaluate and select appropriate AI/ML techniques, frameworks, and libraries to meet project requirements
  • Ensure the quality, performance, and accuracy of AI/ML models through rigorous testing and validation processes
  • Maintain detailed documentation of AI/ML processes, methodologies, and results
  • Provide mentorship and guidance to junior team members and contribute to their professional growth
  • Present AI/ML findings and insights to stakeholders and senior management, as needed

Application process

  • An Onsite interview is required as part of the process

Our take

Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.

With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.

Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

36% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Aug 2022

$90m

SERIES D

Apr 2021

$40m

SERIES C

Total funding: $218.5m

Company benefits

  • Stock options
  • Remote work friendly
  • Medical, dental, and vision plans
  • $1000 as a one-time home office upgrade
  • Employee and Customer referral programs to participate in the success

Company HQ

Alviso, San Jose, CA

Leadership

Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.

Christos Tryfonas

(Chief Architect)

Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.

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