Commercial Risk Manager, iwoca
BNPL
£55-65k
+ Share options
1-3 days a week in office
Online loans for small businesses
Be an early applicant
Online loans for small businesses
201-500 employees
Be an early applicant
£55-65k
+ Share options
1-3 days a week in office
201-500 employees
Company mission
To give small business owners a great experience while getting the finance they need.
Role
Who you are
- Commercial experience of working in a Commercial Risk or FinCrime team
- Strong analytical, critical thinking, and decision-making skills
- Proven stakeholder management skills
- Customer-facing and dispute resolution skills
Desirable
- Excellent report writing and presentation skills
- To be highly organised and have a structured working style
- Fluency in English with excellent communication skills
What the job involves
- IwocaPay works with sellers to offer innovative Trade Credit and BNPL solutions for business customers. Those sellers are essential to our success, as we need them to offer iwocaPay to their customers, who in turn use us to spread the cost of their purchase, for improving cash flow and operational flexibility
- Develop & implement effective fraud / risk strategies & policies:
- You’ll create and maintain all key policy and operational documentation and guidance
- You’ll lead the rollout of new policies and processes and follow up / refresh on an ongoing basis
- You’ll develop strategies to manage and mitigate seller counterparty risks and monitor a large portfolio of onboarded merchants using various third party data sources in regard to counterparty risk and, where necessary, relationship termination
- You’ll define, maintain and update risk registers, providing regular reports to senior management
- Investigate and manage disputes and disruptions:
- You’ll lead investigations into operational risk incidents, develop corrective actions, and prevent recurrences
- You’ll investigate and resolve any Seller > Borrower disputes and refunds, making contact with third parties if required and liaising with our Complaints and Finance Teams where necessary
- Work with other teams to share knowledge and good practices:
- You’ll work with Seller Account Managers to help train and educate seller staff on compliance issues from time to time
- You’ll work closely with our central Fraud, Legal, and Compliance Teams to help improve and share knowledge across the business
- You’ll work closely with various in-house sub-Teams, such as Sales, Operations, Product, and Tech in regard to operational issues, sharing knowledge, creating reporting
- IwocaPay is a dynamic, fast-growing team of 30 within a leading fintech company. As part of our cross-functional team, you'll help build new product capabilities while leveraging iwoca's deep lending expertise
- Reporting directly to one of the co-leads, you’ll work closely with account managers, strategy, and product/tech teams
- We're an enthusiastic group that values autonomy, problem-solving, and delivering exceptional trade credit solutions to our sellers and their customers
Salary benchmarks
Our take
UK SME's are the backbone of a complex economy that is constantly changing, so the need for fast and responsive access to finance is becoming more and more important to ensure their success and growth. iwoca allows SMEs access to business loans in less than a minute, with its API and business marketplace partnerships.
With offerings like iwoca's, gone are the days where waiting up to eight weeks for a loan decision was viable. Its simplified business loans of £1,000 - £500,000 come with no fees attached, and applying online takes no more than five minutes. The ready availability of iwoca loans gives business owners a level of certainty, so that they can make instant decisions to help their business grow.
iwoca has made a number of partnerships with other players in the business finance space, including an impressive industry-first invoice checkout integration with QuickBooks. Funding raised by the company, which is now operating at net profitability, will enable it to meet a recent surge in demand for corporate loans. The company has made several billion in funding available to over 100,000 businesses since launching, positioning itself as a leading European fintech.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
33% female employees
-2% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Great opportunities available to learn from both individuals through shadowing, and teams through presentations and even secondment opportunities -..."
Funding (last 2 of 7 rounds)
Aug 2019
$13.1m
GRANT
Feb 2019
$26.2m
SERIES D
Total funding: $95.2m
Company benefits
- Flexible working across all teams.
- Twice a year we rent houses in places like Sicily and the French Alps where each team can work together for a week poolside.
- Share options after six months.
- Comprehensive health insurance and cash plans.
- Gym discounts and weekly yoga classes.
- Each floor of iwoca HQ has a fully stocked fridge for breakfast.
- Every Friday we unwind with beers and wine.
- Enhanced maternity and paternity leave for new parents plus a nursery benefit.
- Unlimited unpaid leave.
- The time and budget to invest in your professional development.
Company values
- Motivated: Going to work shouldn't feel like a slog, so we want everyone in the team to personally care about what they're working on. We stay motivated by celebrating our wins, learning from our mistakes, and always looking for new gaps to step into.
- Smart: At iwoca being smart isn't about what you know, it's about how you think. Smart thinking means looking at each problem by asking ‘why’ first, then figuring out ‘how’.
- Humble: We know all ideas are flawed, all code has bugs, and everyone makes mistakes - it’s how we learn. For us, being humble means you question yourself first, rather than your team.
- Growth Mindset: We think there's always a better way to solve a problem. So we never let ourselves get comfortable with being good enough.
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Christoph Rieche
(CEO)7 years of experience in finance, most recently as a VP at Goldman Sachs.
James Dear
(Head of Systems & Numbers)Previously a VP at Deutsche Bank. Has a PhD in Physics from King's College London.
People progressing
Joined as a Customer Onboarder, moved into the Broker Team and has most recently been promoted to Partnerships Manager.
Diversity & Inclusion at iwoca
- We work hard to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that diversity isn't an optional add-on, it's the core ingredient of what makes us great.
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