Senior Data Scientist, Klaviyo

Natural Language Interfaces

$156.8-235.2k

SQL
Python
Senior level
Boston

3+ days a week in office

Klaviyo

The only CRM built for B2C

Job no longer available

Meet the team
Klaviyo

The only CRM built for B2C

1001+ employees

B2CMarketingContenteCommerce

Job no longer available

Meet the team

$156.8-235.2k

SQL
Python
Senior level
Boston

3+ days a week in office

1001+ employees

B2CMarketingContenteCommerce

Company mission

Klaviyo is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.

Role

Who you are

  • 5+ years professional data science experience
  • Strong fundamental understanding and deep experience with a variety of statistical and/or machine learning algorithms (e.g. regression models, tree-based methods, clustering, neural networks) as well as ways to evaluate and validate the performance of those models
  • Proficiency in writing high-quality code in Python for production deployment, conducting code reviews, and deploying to a production environment
  • Ability to collaborate radically and communicate clearly to both technical and non-technical stakeholders
  • A motivated problem solver with the ability to work independently in a research-driven capacity - first by thinking critically about problems and brainstorming potential solutions and then by implementing and testing these ideas on actual data
  • Bachelor’s or advanced degree in statistics, applied mathematics, computer science or other relevant quantitative discipline

Desirable

  • Proven track record of collaborating with business stakeholders to successfully address customer and business challenges through data-driven approaches
  • Advanced knowledge of SQL including complex query formulation and optimization
  • Strong foundation in formal research methodologies, with the ability to design, implement, and analyze experiments to promote data-driven decision-making

What the job involves

  • As part of the Klaviyo Data Science team, you work alongside dozens of other Data Scientists to help solve high-impact problems facing our customers and business partners
  • You’ll be coming in as one of our primary data scientists on the team and will have the chance to radically impact how customers use some of the core features of the Klaviyo app on a daily basis
  • You will work alongside a multifaceted team of product managers, designers, engineers, and other data scientists to focus on integrating natural language based tools into the Klaviyo experience
  • As a Senior Data Scientist, you’ll also have a strong role in mentoring other members of the team
  • You’ll review their math and statistics work as well as their code to ensure high quality, and you’ll share your knowledge with the team to help others learn
  • You will work alongside product managers and design researchers to understand customer pain points and scope potential data science solutions to these problems
  • The machine learning models you build will fundamentally change the way that Klaviyo customers interact with our platform
  • You will have an opportunity to own projects from end to end, from scoping to maintenance post-delivery
  • Your work will require you to read up on recent advancements in LLMs and NLP which will help Klaviyo build up expertise in this space
  • You will execute on technical work, with an emphasis on the ability to work iteratively and adapt to what the data tells us and/or changes in business/customer needs
  • You will choose the right solution for the problem at hand rather than relying on “one-size-fits-all” approaches
  • You will collaborate with other data science team members and participate in cross-team statistical and code reviews

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Meet the team

2 people

Meet Blake, Manager of New Hire Onboarding

Our mission

Base Camp provides a best in class onboarding program, fueled by 'just in time' learning throughout a new hires' first 100 days.

Insights

Top investors

46% female employees

4% employee growth in 12 months

Company

Company benefits

  • Private health care cover
  • All full time employees receive equity
  • Commuting allowance for when you do travel to the office,
  • A very generous education allowance every year for you to spend on learning and development.
  • Participation in Klaviyo ESPP
  • Personal lifestyle allowance
  • Flexible holiday scheme

Our take

Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.

Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.

Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.

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