IT Operations Manager, Sharpist
Digital coaching provider
Job no longer available
Digital coaching provider
101-200 employees
Job no longer available
101-200 employees
Company mission
Drive the growth of organisations and their people through 1:1 digital coaching and personalized learning journeys.
Role
Who you are
- You demonstrate 2-4 years of work experience in managing software and hardware infrastructure, e.g. as System Administrator, IT Manager or similar position
- You are knowledgeable in MacOS systems, Apple Business Manager, office networks, SSO, device & password management, GSuite/Workplace, Jamf and Telephony/VOIP & printers
- You have experience with developing IT policies and procedures (ideally in the frameworks of ISO27001 and GDPR) imposing minimal restrictions
- You live in Berlin or have the willingness to commute to our Berlin office very regularly
- German Business Fluency is a plus
What the job involves
- Within 1 quarter you will…
- Take ownership of critical IT systems at Sharpist and ensure successful and reliable IT services for our employees
- Manage the on- and offboarding process of our joiners and leavers (including but not limited to laptops, mobile devices, tools etc.)
- Provide support of users in case of occurring hardware and software problems
- Work close with the head of P& C and the CTO to form a vision for how IT can enable growth in all areas of our business
- Clean up legacy systems and roll out new ones
- Within 1 year you will…
- Have built and transformed the corporate IT infrastructure at Sharpist and taken business enablement to the next level
- Designed, Develop and implement the IT strategy in close alignment with the vision of our CTO
Otta's take
Xav Kearney
CTO of Otta
Sharpist are looking to capitalise on the $300-billion worth corporate learning and development market with a curated marketplace of 1:1 coaching experts available to employees. Enterprises who purchase the service from Sharpist are attracted by the startup’s attention to customer experience, with a learner engagement of more than 90%.
The digital coaching provider counts some of Germany’s biggest businesses as its clients (BASF, Allianz, Porsche). It is now looking to use new funding to expand its services to new markets, including the UK and Ireland.
While the organisation has had great success in its home markets, it will be interesting to see whether it can replicate its impressive growth amongst employers with noticeably different workplace cultures and L&D practices.
Insights
63% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2022
$23m
SERIES A
Feb 2020
$5m
SEED
Total funding: $29.1m
Company benefits
- Have your own certified coach
- Flexible working hours
- Free mate, beers & muesli
- Unlimited vacation policy
- Language classes
- Employee library
- Sustainable company discounts
- Visa & relocation support
Company HQ
Neukölln, Berlin, Germany
Founders
Dominik Lahman
(Co-Founder)A Computer Scientist and Mathematician, Dominik founded and was director of bitkraut, a Berlin-based IT startup. They also worked as a Research project Leader at Fraunhofer Institute for Open Communication Systems.
Fabian Niedballa
(CCO)Previously scaled operations in high-growth environments including as Head of Supply Operations at German startup, GetYourGuide. Also previously worked as a strategy consultant at L.E.K.
Hendrik Schriefer
(CEO)Built and led various teams in human resources, from headhunting to leading the HR department of their previous company, Motius. Also worked as a Global Venture Development Manager at Rocket Internet.
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