Senior Product Designer, Block

Banking

$160.7-283.6k

+ Employee Stock Purchase Program, Salary dependant on location

iOS
Android
Senior and Expert level
Remote in US
San Francisco Bay Area
Block

Financial services ecosystem

Open for applications

Block

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Open for applications

$160.7-283.6k

+ Employee Stock Purchase Program, Salary dependant on location

iOS
Android
Senior and Expert level
Remote in US
San Francisco Bay Area

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Role

Who you are

  • 8+ years of experience as a Product Designer
  • A passion for turning complex problems into simple and engaging solutions
  • An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences
  • Establish a design voice in critique settings to help support team members
  • The ability to apply consumer insights and metrics to inform design decisions and influence the product roadmap
  • Comfort with an iterative design process that includes solisticing and acting on feedback
  • Strong systems thinker with the ability to connect the dots across the entire customer journey
  • Experience in designing for multiple platforms, including mobile (both iOS and Android) and web
  • Collaborate effectively with cross-functional stakeholders to influence outcomes
  • Know how to interpret data and informed design decisions based on both qualitative and quantitative insights
  • Lead with the voice of the customer and have a deep understanding of human centered design principles

Desirable

  • Experience mentoring other designers, providing feedback and coaching work
  • Previous work experience in a consumer-focused tech organization
  • Experience in customer journey mapping and strategic design to complement design foundations
  • Familiarity in creating interactive prototypes to enhance the customer story
  • An active influencer with strong business acumen to help demonstrate the value of design

What the job involves

  • We are looking for a Product Designer to join our growing design team
  • Our product designers take a product, feature, or experience from ideation to production
  • This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers

Application process

  • Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you!

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Insights

Few candidates hear
back within 2 weeks

19% employee growth in 12 months

Company

Company benefits

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Founders

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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