Staff Software Engineer, Jobber

Consumer Intake

Salary not provided

+ Stock options

React
AWS
TypeScript
React Native
GraphQL
R
Ruby on Rails
Senior and Expert level
Remote in Canada
Jobber

Job tracking & customer management

Open for applications

Jobber

Job tracking & customer management

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Open for applications

Salary not provided

+ Stock options

React
AWS
TypeScript
React Native
GraphQL
R
Ruby on Rails
Senior and Expert level
Remote in Canada

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.

Role

Who you are

  • A demonstrated level of software engineering experience on a full-stack-focused team (this role will be 60% backend / 40% frontend roughly)
  • A proven track record of building highly scalable software
  • Experience leading a team or a project and acting as a technical leader
  • Excellent collaboration skills and an impeccable ability to communicate and listen to others
  • Strong software design and architecture skills
  • Enthusiasm for delivering value early and often to customers
  • Ability to ask a lot of questions, seek out new information and remain open to new ideas and perspectives
  • Ability to self-serve, take initiative and find resources necessary to deliver a project or solve a problem
  • Impeccable communication skills and a team player attitude
  • Attention to quality and proven experience writing automated tests
  • Ability to navigate ambiguity/uncertainty and prioritize accordingly
  • Passion for learning and continuous growth

Desirable

  • Strong knowledge of or experience with React/TypeScript
  • Experience with building GraphQL systems
  • Experience with cloud infrastructure and tooling
  • Experience integrating third-party products

What the job involves

  • As a Staff Software Engineer on our Consumer Intake team (internally referred to as SC Intake) you will play an essential part in bridging the gap between Jobber’s customers (SPs) and their customers (SCs)
  • You will build and iterate on impactful features, including Online Booking and a suite of marketing tools, to help home service businesses win more work
  • You will play a core part in working with Product and Design to shape the team’s roadmap, while supporting fellow engineers in delivering value early and often
  • Work with the team to ideate, design, implement, and deliver impactful features iteratively to our customers
  • Work with Product and Design to determine the shape and content of our roadmap looking ahead
  • Identify and spearhead larger initiatives that are group-wide (or even department-wide) in scope
  • Participate in code review and testing
  • Drive engineering solutions to have consistent practices and reusable code
  • Facilitate group discussions to determine the best solution to our customer’s problems
  • Research, communicate, and advocate for the use of best practices within your team’s domain
  • Breakdown and explain complex technical issues to both technical and non-technical audiences
  • Mentor and coach junior teammates, helping them elevate their skills and careers

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

15% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company benefits

  • Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
  • Health spending and wellness accounts to help with expenses not covered by traditional benefits.
  • Equity and RRSP matching of up to 3% of your annual salary.
  • Your birthday off!
  • Parental leave—complete with top-ups for up to 8 weeks.
  • Monthly snack box program with plenty of options for that afternoon pick-me-up.
  • Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
  • Continuous 1:1’s and honest feedback.
  • A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
  • Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
  • Hybrid work model.
  • Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
  • Monthly home office allowance and a one-time stipend to help equip your home office.

Company HQ

Downtown, Edmonton, AB

Articles

Leadership

Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.

Experienced Developer, with a degree in Engineering from the University of Alberta.

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