Key Account Manager, Grover
German Speaking, DACH
3+ days a week in office
Technology subscription platform
Job no longer available
Technology subscription platform
201-500 employees
Job no longer available
3+ days a week in office
201-500 employees
Company mission
To give consumers access to premium consumer technology at an affordable price and on a flexible schedule.
Role
Who you are
- 3+ years experience as an Account Manager
- Consistent track record of 100%+ of quota achievement
- Fluent in German with excellent spoken and written English
- Experience with CRM software (Salesforce preferred)
- Experience in sales operations and/or marketing automation software preferred
- You are obsessed with making customers happy
- Experience managing and improving Sales KPIs
What the job involves
- We are looking for an experienced Key Account Manager full-time, to join our talented B2B Sales team, in our Berlin HQ
- Focus on revenue growth (cross-sell/upsell), retention, and relationship building for Grover's biggest accounts
- Ensure the utmost satisfaction of our key accounts: understanding their needs, providing exceptional service, and promptly addressing any concerns. You aim to foster long-term relationships that lead to client retention and loyalty
- Developing and executing strategic account plans
- Track customer needs and new feature requests
- Collaborate across teams to drive greater levels of automation, establish more standardized processes, and increase cross-functional communication
- Keep up to date with industry changes related to our activities and clients' needs
Otta's take
Sam Franklin
CEO of Otta
Purchasing tech items like mobile phones and laptops can be cost-heavy and are not always affordable. People often have to plan around such purchases; the costs are unavoidable as they represent essential investments. Furthermore, the life cycle of products usually begins and ends with one user, which is not always optimized for sustainability.
Grover tackles these existing issues by offering a subscription service to tech products where customers can rent products on a rolling monthly basis. Through its flexible approach, the company aims to reach a wide target audience by increasing access to tech products as well as maximizing the value of these items by reducing waste and increasing their circulation.
Originally founded in Berlin, Grover has expanded its services to America, helping it achieve a 354% Year On Year growth. In 2022, the company opened a Miami headquarters, expanded its US team, and achieved 5.9 million visitors to its website. All of this combined signals the company's ripeness for expansion.
Insights
Some candidates hear
back within 2 weeks
102% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2024
$54.7m
LATE VC
Apr 2022
$110m
SERIES C
Total funding: $291.3m
Company benefits
- Fully-remote/hybrid work structure. Office? Remote? Figure out the balance that works best for you
- Online German Language Courses for all levels
- Learning budget
- Entrepreneurial responsibilities and upward career growth
- Working for a market leader
- Visit our engaging, open offices located in Berlin, Lisbon and Miami
- Diverse global team of 65+ nationalities (and counting)! Genuinely the nicest group of colleagues who will soon become friends
- Team events, Grover tech discounts, and expanding company perks
Company values
- Bring our A-Game - We bring our best to every situation
- Believe the dream - We know anything’s possible
- Cultivate Curiosity - We find answers by always asking questions
Company HQ
Mitte, Berlin, BE
Founders
Michael Cassau
(CEO)Worked in private equity at Goldman Sachs before taking a role with Rocket Internet.
Salary benchmarks
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