• To be successful in this role you will have strong communication skills and the ability build a rapport with prospective clients
• Demonstrates passion and enthusiasm for our products and services
• Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships
• Understanding of the requirements of regulative authorities to ensure that the department is compliant in terms of its processes and procedures
• Knowledge of Microsoft Office Suite focusing on a good knowledge for Power Point Presentations and basic knowledge of Excel
• Expert knowledge of platform and products

Desirable

• We are currently looking to hire a Sales Executive to join our team in London
• This is a great opportunity for someone who is driven and motivated to build a career within the Investment Market
• Provide proactive and timely support for the client on-boarding process
• Provide excellent and high calibre client service to ensure a positive client experience
• Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner
• Proactively identify and cross sell additional products and services to existing clients
• Proactively identify opportunities to improve the client experience
• Proactively respond to and manage inbound client queries professionally and efficiently
• Effectively deal with client queries, focussing on getting it right first time
• Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service
• Act as a brand ambassador in all client interactions
• Commitment to understanding the customer needs and requirements
• Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training
• When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets
• Take all reasonable steps to ensure appropriate confidentiality
• Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role