Technical Account Manager, SonarSource
Code quality management platform
Open for applications
Code quality management platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To enable developers and development teams to write clean code and remediate existing code organically, so that they can focus on the work they love and maximize the value they generate for businesses.
Role
Who you are
- Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
- At least 5 years of experience in pre- or post-sales customer-facing activities
- High listening skills and the ability to formalize and abstract elements expressed by customers and partners
- Excellent presentation skills with strong written and verbal communication skills
- Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
- Attention to details
- A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovationsAutonomy to run your activity/plans with limited supervision
What the job involves
- Grow the usage of the Sonar solution within AccountsIncrease the overall Account Sonar maturity
- Lower the risk of Account churn or downgradeIncrease Account satisfaction, reduce the number of escalations
- Increase the number of Sonar sponsors in the AccountEstablish and maintain Sonar as a Trusted Advisor in the Account
- Entice Accounts to stay current on an Active version of Sonar, to get maximal value
- Influence Sonar roadmap to meet Account needs
- Actively listen and formalize Account technical pains or other adoption inhibitors
- Work on plans to overcome customer pains and inhibitorsReport product technical or functional gaps internally and advocate for their resolution
- Evangelize/Promote the Sonar Clean Code concept and Clean as You Code methodology to the customer
- Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
- Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback
- Recruit customer development teams not currently using Sonar“Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
- Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
- Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
- Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
- Run Quarterly Business Reviews (QBR) with Account Sales representatives
- Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts
- Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy
- Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity
- Track product development within Sonar in order to maintain product expertise
Our take
It has been reported that bug-prone software costs enterprises close to $3 trillion every year, and with developers now handling higher volumes of code than ever, SonarSource’s products automatically ensure that only clean code is embedded when they update software.
The company was founded in Switzerland in 2008, and has become the market leading platform for code quality control. While its first decade was encouraging, the period from 2018 and today has been an astounding period of hyper growth.
It has earned Unicorn status, opened up offices across Europe, as well as in the US and Asia, and counts the likes of Nasa, Microsoft, and IBM amongst its customer base. Indeed, the vast majority of the Fortune 100 use SonarSource.
With its position at the head of the market established, SonarSource is aiming to expand its headcount and continue its momentum, especially in the US and Asia-Pacific, where the tech industry is booming
Freddie
Company Specialist
Insights
Company
Funding (2 rounds)
Apr 2022
$412m
LATE VC
Nov 2016
$45.2m
LATE VC
Total funding: $457.2m
Company benefits
- Safe work culture - we value respect, kindness, and the right to fail.
- Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.
- Great people - we value people skills as much as technical skills and strive to keep things friendly and laid back. Still, that does not prevent us to be passionate leaders in our domains. Our 300+ SonarSourcers from 33 different nationalities can relate!
- Work-life balance - keeping a healthy work-life balance is important. This is why we have a hybrid work policy and some people prefer working some days from home.
- Always keep learning - in an ever-changing industry, learning new skills is a must, and we're happy to help our team to acquire them.
Company values
- Continuous innovation: Our R&D teams continuously innovate to make it easier for all developers to deliver clean code.
- Continuous feedback: Community inputs help us build new features that are impactful and valuable to users.
- Continuous enhancements: To strive to continuously improve and enhance existing features to provide more value to customers.
Company HQ
Vernier, GE
Articles
Leadership
Olivier Gaudin
(CEO)Co-founded SonarSource in 2008 alongside Freddy Mallet and Simon Brandhof, who have since moved on. Previously worked at JP Morgan and Deutsche Bank, before becoming Head of Development at Marketing Services company CIFEA DMK.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 46 more jobs at SonarSource