Senior Engineering Manager, Postscript
$225-245k
Plus equity
SMS marketing platform for eCommerce companies
Open for applications
SMS marketing platform for eCommerce companies
201-500 employees
Open for applications
$225-245k
Plus equity
201-500 employees
Company mission
To make SMS the #1 Revenue Channel for Merchants.
Role
Who you are
- The ideal candidate has multiple years of experience leading both IC engineers at their career pinnacle and managers of smaller engineering teams
- Additionally, the ideal candidate has a passion for AI, product engineering and delivering great work that drives business value and improves the customer experience
- The best candidates possess the ability to perform the duties of a lead engineer, project manager, and people manager on any given day and know when and how to switch between those hats as needed to achieve success for their team(s) and the overall company
- A proven career directly managing engineers and developing top performers into principal engineers
- Experience mentoring staff engineers and highly technical contributors
- Demonstrated excellence in recruiting and onboarding engineers
- Clear passion for people, management, and enabling people to do their best work
- Early stage/high growth SaaS experience
- Lead teams that have maintained critical infrastructure that internal and external developers build on
- Introduced and maintained systems with a high level of observability (alerting, logging, monitoring)
- Lead teams that support deeply embedded integrations with external ecommerce and our own internal platform systems
- Experience working with AI technologies (predictive and generative)
- Demonstrated passion for delivering great products (martech SaaS or ecommerce experience preferred)
What the job involves
- As Senior Engineering Manager for the Marketing AI and SMS Sales Teams at Postscript, you will lead highly skilled product engineers that bring our AI experiences to life for marketers in collaboration with our AI/ML engineering team
- Engineering Managers are directly responsible for day-to-day people management of their direct reports
- They focus on leadership, people management, and delivery/execution duties
- This team in particular is focused on our new AI messaging products
- Our backend, primarily Python within an AWS architecture, is evolving to meet scalability and complexity demands
- Your team will be responsible for building the product experiences necessary to ensure AI is adopted
- You will also be exposed to AI tools and techniques in partnership with our AI/ML team
- Lead two teams of engineers that are enabling the steel threads of our first AI products
- Collaborate with AI engineering teammates (and their leader), product managers, business stakeholders, designers, and others to plan and execute work
- Carry out performance management duties for your direct reports via just in time feedback, 1:1s, annual reviews, and continuous improvement opportunities
- Consistently provide ongoing technical mentorship and general professional development for your direct reports and other engineers at Postscript
- Establish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operations
- Partner with and grow Staff Engineers and technical experts in the organization to develop technical roadmaps and complete technical initiatives to enable engineering efficiency, handle the growth of our platform’s scale, and improve velocity
- Recruit and hire engineers on your team and on other teams, raise and advocate new positions on your team, and directly participate in the screening and evaluation of candidates
- Lead and participate in culture initiatives that will help us create the best engineering organization in the world
Our take
SMS marketing can be an extremely effective tool for eCommerce businesses, but it can often be invasive and irritating to consumers. Postscript solves this problem by offering personalized and optimized SMS advertising.
SMS marketing is nothing new, but Postscript has set itself apart by maintaining a laser-sharp focus on Shopify stores. As a result, the company has tapped into a previously underserved market that has seen rapid, continuous growth in recent years.
As eCommerce sales via SMS continue to rise in the US, Postscript is well-positioned to lead the market, helping more merchants develop personalized, effective communication strategies that drive customer loyalty and revenue.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2022
$65m
SERIES C
Mar 2021
$35m
SERIES B
Total funding: $104.7m
Company benefits
- Work from home (or anywhere!)
- Full team off-sites in cool places
- Growth is encouraged, with lots of direct feedback
- We have fun and celebrate wins
- Culture of transparency and trust
- Flexible vacation
- Medical, dental, and vision insurance
- Equity grants
- And more..
Company values
- Fearless: Never operate from a place of fear. Making mistakes is fine. It is how we learn and grow from our mistakes where the magic really happens
- Excellence: Striving to be the #1 Team in Ecommerce, we are always pushing for the most Excellent results
- Animal: We move with urgency and default to action. We are relentless when diving into the unknown and we celebrate our teammates when they attack a problem
- Customer-first: We are obsessed with providing our customers with value. To be the #1 Team in Ecommerce, we have to care about our customers on another level
- Humility: No room for jerks and ego. We have a team- first mindset and actively embrace change. Continuous feedback is part of working toward excellence
Company HQ
South Scottsdale, Scottsdale, AZ
Articles
Leadership
Adam Turner
(Co-Founder & CEO)Previously worked in Business Intelligence at Bitium. They also co-founded Wilbits where they worked in Product and Engineering, as well at serving as a Product Manager at StackCommerce before co-founding Postscript.
Colin Turner
(Co-Founder & COO)Previously co-founded Wiblits. They also worked at Verimatrix for over 5 years in multiple roles, including Project Manager.
Alex Beller
(Co-Founder)Previously the Director of Business Development at StockCommerce.
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