Staff Accountant, Glia
AI-based customer service platform
Open for applications
AI-based customer service platform
201-500 employees
Open for applications
201-500 employees
Company mission
To help businesses reinvent how they support customers in a digital world.
Role
Who you are
- Bachelor's degree in Finance or Accounting, CPA qualification strongly preferred
- NetSuite Experience Required
- Expense Management and Salesforce experience a plus
- 2-3 years of accounting experience
- Strong understanding of US GAAP and accounting standards
- Strong excel skills mixed with the ability to find more efficient ways to improve current processes
- Outstanding attention to detail coupled with an ability to see the bigger picture
- Ability to manage competing priorities and deadlines and strong problem-solving skills
- Strong communication, interpersonal and analytical skills
What the job involves
- As a Staff Accountant at Glia, you will be responsible for all areas relating to day-to-day accounting operations, reporting, and compliance
- Reporting to the Controller, you will be responsible for maintaining strong processes, controls and timely financial statements
- Ensuring proper approval and coding of expenses as well as maintaining T&E and corporate card systems
- Manage billing and be point of contact for for resellers on monthly reconciliations of the invoices
- Monitor accounts payable functions, ensuring that all vendor payments are approved and paid on-schedule, and AP aged balances are reviewed frequently
- Ensuring proper setup of Vendors, including approval, documentation, and ACH implementation
- Perform month-end closing activities including general ledger maintenance, balance sheet reconciliations and Intercompany transactions
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
- File tax forms with federal, state and international agencies
- Effectively using accounting knowledge to collaborate with varying levels of employees and management to drive sound business decisions
- Identify improvements to automate existing processes
- Provide support with annual financial audits
Our take
Relationships between credit unions and their members are essential in aiding the process of securing new customers, solving transaction disputes, and maintaining accounts. However, legacy computer systems and outdated communication channels, such as automated phone services, are preventing this.
Glia provides an integrated customer support platform for financial services that provides communication channels in the form of video banking, instant messaging, and voice chat. AI-assisted virtual assistants are also provided as part of the plan, providing prompts and suggestions to support staff based on the on-screen scenario.
The startup has reached unicorn status in 2022 with a valuation of $1 billion, and more than 250 banks, credit unions, insurance companies, and other financial services businesses currently use its tools. Its funding is being channelled into research and development to build more tools leveraging artificial intelligence - including an AI platform for financial institutions - and analytics solutions.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 6 rounds)
Mar 2022
$45m
SERIES D
Jan 2021
$78m
SERIES C
Total funding: $152m
Company benefits
- Gym & wellness support
- High-Growth Environment
- Lots of Office Snacks
- Great Healthcare and Vision
- Amazing Community
Company values
- Collaborate - Stronger Together; Each one, Teach one
- Challenge - Great ideas eat hierarchy for breakfast
- Master - Find the “WHY”; Create the “WOW”
- Persevere - Complexity presents opportunity; Everyone has stake
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Justin DiPietro
(CSO)Previously a strategy consultant at Accenture for 2 years.
Daniel Michaeli
(CEO)Previously a Consultant at Accenture. Currently hosts CX Show, a talk radio show about customer experience.
Carlos Paniagua
(CTO)Worked in various software development roles before spending 2 years as a cloud computing researcher at Tartu University in Estonia whilst completing an MSc.
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