Sales Development Representative, Customer.io

• Experience with or knowledge of marketing automation platforms
• Previous work for a SaaS company, or understanding of more technical platforms
• Excellent written and verbal communication skills
• Motivated with a self-starting attitude
• Mid-market + Enterprise prospecting a plus
• You're personable and outgoing - As a 100% remote company most of our meetings are virtual and would love to see your personality shine through the camera
• You take accountability when it comes to managing your workload and numbers
• You're naturally curious and willing to ask questions
• You're always learning, whether it's about the product or use cases and how we help our customers and potential prospects
• You're an outside-the-box thinker and willing to try new and creative approaches to cold outreach

• Prospecting: Use our tech stack (Apollo, LinkedIN SalesNav, Salesforce, Crunchbase, etc.) to identify and create an ongoing list of new leads in our target market in order to book qualified sales meeting for our Sales Executives
• Team Engagement: Collaborate with the team to hone and develop new and meaningful outreach strategies
• Work with Sales Executives to understand prospect goals, challenges, and use cases
• Gain product knowledge with internal training (via SDR Team/Sales Enablement)
• Outreach: Focus on daily activities such as email, calling, and LinkedIn to connect with your prospect where they are most likely to respond
• Key Performance Indicator minimum expectations: 100 dials per week, 200 Emails per week, 50 LinkedIn tasks per week
• Give real-time feedback on outreach learnings and insights with the sales and marketing team

• 30-minute video call with Maria Diaz, Recruiter
• 60-minute video call with Rebekah & Kaleb, Hiring Team
• 30-minute interview
• 20-minute role play
• 10 minutes for closing remarks and questions
• 30-minute final video call with the Hiring Team

• Health & Wellness: We pay 100% medical, dental, vision, and supplemental insurance premiums for you AND your family
• Health Lifestyle Reimbursement: Up to $1,500 USD annually to be used for your healthy living needs, including gym membership, exercise equipment, and health applications
• Unlimited PTO: We recommend about 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 Weeks Paid Parental Leave: For birth, adoption, or foster care
• 401k Retirement Matching: up to 5% dollar-for-dollar match to retirement contributions
• Home Office Set Up: Up to $1,500 USD to help you get your home office set up, so you can do your best work
• Remote Work Stipend: $250 USD per month allowance to cover the costs of internet, cell phone plans, and other remote work costs
• Co-Working Space Reimbursement: Up to $300 USD per month for those times you’d prefer to work in a co-working environment
• Professional Development Budget: Up to $2,000 USD reimbursement per year to use on conferences, books, and seminars that help you develop your skills professionally
• One Month Paid Sabbatical: After five years to treat yourself to a vacation, or spend however you choose
• Company travel: Opportunities to meet in-person with your peers

Total funding: $9.9m

Many businesses struggle with achieving their marketing goals because they send impersonal messages that fail to engage potential customers effectively. Customer.io aims to change this by offering a marketing automation tool that enables companies to send highly targeted messages to specific audiences, enhancing both retention and conversion rates.