Senior Manager of Accounts Receivable, Credit and Collections, Okta
$157-235k
+ Bonus
Management platform securing resources from cloud to ground
Open for applications
Management platform securing resources from cloud to ground
1001+ employees
Open for applications
$157-235k
+ Bonus
1001+ employees
Company mission
To improve the connections between people and tools to make companies more productive and secure.
Role
Who you are
- The ideal candidate is a leader that is a detailed-oriented, self-motivated team player, with a solid working knowledge of billing, cash applications, credit rules and policy, collections, and internal controls, as well as experience with the related operational accounting execution
- Additionally, this individual must thrive on process improvement and enjoy working in a challenging, fast-paced environment
- 8+ years of experience in Credit and Collections
- 5+ years of progressive management and leadership experience
- Experience in the tech and SaaS experience (highly preferred)
- Prior experience managing staff in multiple locations (preferred)
- Strong analytical skills; problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results
- Solid experience with key financial tools and ERP systems (NetSuite preferred) as well as Microsoft Office skills including Excel and PowerPoint
- Executive presence, excellent interpersonal and communication skills (both verbal and written), with the ability to clearly communicate and present to senior management
- Bachelor's Degree or equivalent work experience
What the job involves
- We are in search of a hands-on leader to join our high performing AR, Credit and Collections team
- This role will be responsible for the creation and execution of effective and streamlined collections policies, creating a more efficient month-end close process, SOX and operational audit process, evolving reporting and metrics, as well as identifying and driving project-based work to enable scale for the business
- Lead the AR, Credit and Collections activities, including billing, cash collections, portfolio management, credit management, accuracy of collections processes including
- Evolving our collections strategy with appropriate reminders, collections and deactivations or work stoppage
- Upleveling our AR and collections teams through hands-on development and coaching
- Designing and implementing effective reporting and forecasting models
- Build relationships with customers and partners
- Monitoring collections and refund targets and providing appropriate reporting to internal stakeholders
- Prepare and review financial reconciliations schedules and maintain the allowance for bad debt balance while improving processes and cutting the time to close
- Asses, and if necessary, implement additional operational and SOX controls
- Reinforcing a customer-centric culture in our organization that builds highly collaborative relationships with Sales, Finance, Operations and Senior Leadership
- Perform financial and credit analysis regarding new customer applications, past due accounts, high risk customers and other financial impact areas
- Evolve and mature billing and cash applications processes with automation
- Establish quarterly aging, cash and DSO goals and monitor forecast vs. plan
- Create and implement KPIs and other indicators to assess team performance
- Ensure compliance with appropriate credit policy and regulatory requirements
- Lead the AR, Credit & Collections Team to continually achieve operational excellence and drive continuous improvement for collections, customer service and process improvements
- Ability to think strategically, act operationally, manage risk and align future direction with priorities
- Combines the ability to “get into the weeds” and develop best-in-class strategies for the organization
Our take
Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.
The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. They aim to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.
Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2015
$75m
SERIES F
Jun 2014
$75m
SERIES E
Total funding: $229.3m
Company benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Company values
- Love our customers
- Never stop innovating
- Act with integrity
- Be transparent
- Empower our people
Company HQ
The East Cut, San Francisco, CA
Articles
Founders
Todd McKinnon
(CEO)VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.
Frederic Kerrest
(Vice Chairman)Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.
People progressing
Joined as Senior Manager, Recruiting EMEA and promoted to Director, Recruiting EMEA after 3 years. Promoted again to Senior Director, Recruiting EMEA after another 3 years.
Salary benchmarks
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Diversity & Inclusion at Okta
- Workforce: We believe in recruiting diverse talent to create balanced teams
- Workplace: We support and empower employees to be authentic and grow through open conversations and education
- Marketplace: We go to market and sell to diverse audiences
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