Director of Hospitality Partnerships, Lightspeed
+ Lightspeed share scheme
3-5 days a week in office
Point of Sale & commerce platform
Be an early applicant
Point of Sale & commerce platform
1001+ employees
Be an early applicant
+ Lightspeed share scheme
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- 10 years working in partnerships in in the point of sale, payments, or hospitality SaaS space
- Proven results working across legal, product, and commercial teams
- Experience in a global SaaS environment, preference for fast-growth and global
- Track record of being able to both set or shape strategy, as well as delivering executional plans that have measurable impact on the business
- Experience engaging at an executive level both internally with cross-functional groups and externally with partners
- Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams
- Exceptional written/verbal communication and presentation skills
- Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional interpersonal skills
- Proven ability to thrive in a fluid, fast-paced, unpredictable environment
- Unquestionable ethics, integrity and business judgment; you share our values, and work in accordance with those values
- Highly motivated and adaptable with a demonstrated ability to thrive in a challenging, fast paced and team-oriented environment
What the job involves
- We’re looking for a Director of Hospitality Partnerships to join our team
- You will report directly to the VP of Partnerships and be responsible for managing a small team of partnership managers who directly manage product partners who are integrated across our point of sale and online ordering platforms. You’ll also manage a partner services team focused on onboarding and supporting partners
- You will also own our product partnership strategy for all of Lightspeed’s Hospitality products
- This role will lead a team focused on developing, managing, and supporting product integration partners across multiple point of sale and online ordering platforms. Between closing new partnerships, supporting existing partners, and driving strategic alignment across teams, this role will require a dynamic leader capable of juggling multiple projects and priorities at once
- Build and manage a team that oversees all product integration partnerships across our point of sale and online ordering platforms
- Identify product partnership opportunities to develop and guide our partner strategy in the Hospitality space across products and geographies
- In partnership with the wider Strategy Team, develop and execute against our ‘build/buy/partner’ framework to accelerate our product roadmaps and build product moats for our Hospitality business
- Collaborate across teams to build a compelling app-marketplace and develop self-service partner tools to help accelerate the growth of our app ecosystem partners
- Work with potential and existing partners to define desired outcomes, investment, and nurture relationships that lead to long-term opportunities
- Develop and negotiate strategic partnership agreements that meet the company's strategic needs while ensuring mutual benefit to both parties
- Manage results with partner companies through regular governance processes
- Act as a key source of knowledge and subject matter expertise on market /competitive dynamics
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
35% female employees
7% employee growth in 12 months
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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