Senior Software Engineer, User Interviews

$150-180k

Plus annual performance bonus and stock options

React
TypeScript
Elasticsearch
Sidekiq
Postgres
Heroku
Ruby
Rspec
Rails
Ruby on Rails
Senior and Expert level
Remote in US
User Interviews

User research and product testing services

Open for applications

User Interviews

User research and product testing services

101-200 employees

B2BRecruitmentMarket research

Open for applications

$150-180k

Plus annual performance bonus and stock options

React
TypeScript
Elasticsearch
Sidekiq
Postgres
Heroku
Ruby
Rspec
Rails
Ruby on Rails
Senior and Expert level
Remote in US

101-200 employees

B2BRecruitmentMarket research

Company mission

To make user research and product tests effortless.

Role

Who you are

  • 7+ years of industry experience as a full stack engineer
  • 3+ years of current experience working on a large, complex webapp in production with Rails
  • At least 1 year of experience working on a large, complex webapp in production with React
  • 3+ years experience designing and independently leading large technical projects for engineering teams to work on
  • Candidates must be located in the United States and authorized to work without any Visa sponsorship

Desirable

  • Strong industry experience which can be added to our knowledge base
  • Ability to learn quickly and adjust based on new requirements and direction
  • A desire to influence the product in a meaningful way
  • Curiosity to constantly learn new better ways to build software
  • An interest in helping other engineers on the team learn and grow

What the job involves

  • As an L4 Senior Software Engineer on the team, you’ll be leading or playing a key contributing role to planning and delivery of projects
  • This is a full-stack role (all our engineers are generalist full stack) but with an emphasis on backend - your expertise in backend engineering, databases, data model and API design will help shape the technical strategy of the team
  • But at the end of the day, our engineers do what it takes to ship product, and that occasionally involves moderate or even complex frontend work
  • While our senior engineers primarily drive the technical planning and delivery (including testing, QA and release), there’s opportunity to be involved in the full product life cycle and to work cross functionally with our PMs, PDs, data scientists and UXR
  • Engineers get involved in helping define user requirements, offering feedback on designs, and looking at user research studies
  • As a senior engineer, you’ll often co-create and shape the scope (both product and technical) for the projects we take on with your product counterparts
  • You’ll also get involved in improving our engineering and product organization more broadly: by contributing to our technical guilds (where React and Rails best practices are discussed), picking up areas of expertise where you become a subject matter expert (e.g. owning our db migration best practices), helping improve team processes, or by mentoring and leveling up other engineers

Our take

For a company to conduct a study around user research, it can take weeks or even months. The process of collecting user feedback is often long and arduous for many companies. User Interviews is a platform that recruits consumers who are keen to give feedback on products and ideas.

The company profiles the users in its network and match them with companies, making it easy for the client to engage with the most suitable product testers out there. The cofounders of User Interviews, Basel Fakhoury and Dennis Meng, came up with the idea following a failed project. Before deciding on their next product, they were carrying out product feedback sessions and quickly saw how difficult was to recruit and manage a large pool of testers.

To date, User Interviews has amassed some high profile clients included Amazon, Microsoft, Colgate, and Spotify. The company has experienced almost 150% percent annual growth since its conception.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

9% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Dec 2022

$27.5m

SERIES B

Mar 2021

$10m

SERIES A

Total funding: $43.5m

Company benefits

  • Annual performance based bonus compensation
  • Equity options
  • 100% premium covered medical & dental employee coverage
  • Annual membership to One Medical Group & Talkspace
  • 4 weeks of PTO to start + accrue an additional day each year
  • Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered
  • Flexible, paid parental leave
  • 401k with $200/month employer contribution
  • $250 office setup stipend (in addition to computer provided)
  • $500 annual learning & development stipend
  • $50/month work from home stipend
  • Awards for 360-degree recognition, work anniversaries, & birthdays
  • 1-2 team retreats per year (virtual and in-person options)

Company HQ

Park Slope, NY

Leadership

Basel Fakhoury

(Co-founder & CEO)

After graduating from Harvard Law School, Basel worked at EvoApp and Altman Vilandrie & Company as an Analyst before co-founding MobileSuites. He used this startup experience to co-found User Interviews in August 2015, serving as CEO since.

Dennis Meng

(Co-founder)

After graduating in Computer Sciences at Yale, Dennis worked at the strategy consulting firm Altman Vilandrie & Company as an Analyst. He then Co-founded MobileSuites, a room service app and acted as CEO for 2 years.


People progressing

Having spent over 10 years at Go Overseas, which he founded in 2011, Tucker joined User Interviews as Director of Customer Success in December 2019. He was promoted to VP of Revenue in January 2021.

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