Solutions Engineer, Optimove
Retention automation software
Job no longer available
Retention automation software
201-500 employees
Job no longer available
201-500 employees
Company mission
To help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale.
Role
Who you are
- We are looking for a curious, strong team player with a solid work ethic, highly developed time management skills, and an ability to thrive within a rapidly expanding company on the cutting edge of marketing technology
- 2+ years of experience working as a Sales Engineer/Solution Consultant and with Marketing Technology tools in a SaaS organization or similar experience
- Technical background either from education or work experience (MarTech experience a plus)
- You should be able to talk about technology, even with non-technical people in a clear and coherent way
- Highly motivated with an exceptional work ethic
- A fast learner
- Natural Autodidact
- Strong multitasking and prioritization skills
- Agile and self-starting
- Excellent interpersonal, communication, and presentation skills
- Comfortable traveling as needed
What the job involves
- The Solutions Engineer fills an essential role at Optimove. The role is a perfect fit for those with a technical background and exceptional communication and presentation skills
- As a Solutions Engineer, you will be responsible for providing a range of technical Pre-sales support through the sales cycle and beyond, ensuring that clients’ requirements are understood and the Optimove technical solution is mapped against these requirements
- You will work with the New Business team (primarily supporting EMEA and APAC) to answer technical questions, lead integration discussions and product deep dives
- You will help us think of creative solutions for our future customers, especially when it comes to how the disparate pieces of the MarTech landscape can best work togethe
- You will become an Optimove product and MarTech landscape expert
- You will assist in answering RFP’s, and in education efforts for the whole New Business team
- You will be required to be innovative in showing the client how the platform can be configured to meet their needs and to communicate the technical parts of our product in a way that is clear, compelling, and concise. Interpersonal skills are as valuable as technical skills in this role
- Provide product expert support to the new business (sales) team
- Conduct formal tech calls as part of new business cycles
- Master Optimove’s products and technologies and become the go-to resource for any technical questions that arise as part of new business cycles
- Support the completion of RFPs
- Present deep product demos to prospects
- Understand our client’s technical and business needs
- Work closely with Data Science and Product Integration teams to maintain a tight connection between the “Front Stage” and “Back Stage”
- Support onboarding and ongoing education for the new business team, especially as it relates to the product
- Attend conferences as needed
Salary benchmarks
Our take
When communicating to their existing customers, organizations need to take into account customers’ past, present, and future to maximize loyalty, retention, and lifetime value. Optimove is a marketing platform that equips companies with actionable insights by using both historical and predictive data to help them find out who their customer is and what they are doing.
The company works with hundreds of brands, which include Dollar Shave Club, SodaStream, Papa John's, and Staples. It has also built key partnerships with leading technology platforms, such as Facebook and Shopify to collect more data.
Optimove faces competition from multichannel marketing hubs such as Salesforce Marketing Cloud, and its challenge will be to continue differentiating itself. It currently does so, as well as with its various acquisitions and integrations, by segmenting customers and identifying different personas in real-time using its AI-led orchestration of multichannel campaigns.
Freddie
Company Specialist
Insights
Company
Funding (1 round)
Sep 2016
$20m
EARLY VC
Total funding: $20m
Company benefits
- Stock option plan
- Family and pet friendly
- Company social events
- Diversity and inclusion initiatives
- Equal opportunity employer
- Work from home opportunities
Company HQ
Midtown East, New York, NY
Articles
Leadership
Pini Yakuel
(CEO)Having studied at Tel Aviv University, Pini worked as a Product Manager at NGG Global Consulting for 2 years before co-founding Mobius Solutions in August 2006. He left his role as CEO there to found Optimove in February 2009, working as CEO since.
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