Data Quality Analyst, Apple
SIML, ISE
The base pay range for this role is between $29.75 and $42.35/hr
Office located in Cupertino, CA
Personal technology company
Open for applications
Personal technology company
1001+ employees
Open for applications
The base pay range for this role is between $29.75 and $42.35/hr
Office located in Cupertino, CA
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- 2+ years of experience as a Quality Analyst with exposure to data annotation, and/or data collection quality evaluation
- Data analytics experience with the ability to track, analyze, and provide accurate reporting for stakeholders
- Expertise in Excel/Numbers for data analytics, including pivot tables and vlookup commands
- Proficient in problem-solving and critical thinking, with a focus on innovation and continuous optimization (improving the quality of labels, reducing time to delivery and cost)
- Project management experience conducting root cause analysis and performing deep dives into quality issues to drive process improvement
- Excellent written and verbal communication skills, possessing the ability to work efficiently with members of other data functions and maintaining clear and effective communication with stakeholders
- Self-starter, able to handle ambiguity, identify risks, troubleshoot, and find the right people and tools to get the job done
- Proven experience mentoring and/or growing team members, and establishing a robust collaborative culture
- We are looking for a Quality Analyst who demonstrates exceptional attention to detail and a deep focus on quality
- Someone passionate about Apple products and values, who loves collaborating and working with data ops at scale, and who is committed to the hard work necessary to improve data quality for our R&D partners continuously
- Bachelors degree in Business, Statistics, Computer Science, or equivalent practical experience
- Expertise in Python, or another modern programming language is desired
- Ability to implement corrective and preventive actions, effective time management, and auditing projects is desirable
- Fluency in additional languages would be a plus
What the job involves
- We are the Data Team of the System Intelligence and Machine Learning (SIML) group within the software engineering organization at Apple
- We are responsible for building high-quality ML datasets at scale, used to train ML models that power AI-centric features for many Apple products (iPhone, iPad, Mac, Apple Watch, and even AirPods)
- Such features go from the smart wallpaper on your iPhone Lock Screen to the models that highlight the faces of your loved ones in your Photos app to input experiences (e.g. , autocorrect, next-word prediction, handwriting recognition)
- As part of the SIML Data QA team, you'll play a central role in enhancing Apple's customer experience by reviewing and verifying that all datasets supplied to R&D are complete, accurate, and consistent
- We are committed to Data excellence, ensuring diversity, relevance, and integrity in our datasets to enable ML engineers to build AI solutions that are transformative, ethical, and impactful
- Each year, we power dozens of features and work closely with ML teams across the entire company
- In this position, you'll be accountable for setting up workflows and examining assets and labels of incoming datasets, ensuring that any data delivered to R&D meets Apple's rigorous quality standards
- You'll work in a fast-paced, dynamic, technology-focused environment leveraging generative AI technologies to help evaluate data in partnership with a QA project manager
- You'll review the Annotation Analyst evaluations and become the subject matter expert in your domain (text, camera, or Photoshop)
- You'll lead training for the annotators and provide quality feedback to the QA project managers overseeing the project
- You'll use your analytical skills to track and report trends
- You'll collaborate with team members and share ideas for business improvements
- At Apple, our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward
- We'll train you to be an expert in understanding, supporting, and improving the data quality experience
Otta's take
Xav Kearney
CTO of Otta
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Insights
Few candidates hear
back within 2 weeks
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company values
- We believe that we’re on the face of the Earth to make great products
- We believe in the simple, not the complex
- We believe that we need to own and control the primary technologies behind the products we make
- We participate only in markets where we can make a significant contribution
- We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
- We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
- We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change
Company HQ
Cupertino, CA
Founders
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
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