Senior Solution Engineer, Global-e
$140-150k
3+ days a week in office
Cross-border eCommerce enablement platform
Job no longer available
Cross-border eCommerce enablement platform
501-1000 employees
Job no longer available
$140-150k
3+ days a week in office
501-1000 employees
Company mission
Making eCommerce border agnostic.
Role
Who you are
- Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
- BA/BS/master's degree in computer science or another technical field
- 4 years' experience in solution design / integration with direct client interaction, in SaaS-based environment - technical sales or solutions engineer role preferred
- Firm understanding of systems integration concepts, API implementation (RESTful services) and relational databases (SQL)
- Established problem-solving skills and troubleshooting abilities
- Willingness to learn and work with varying technological environments (including emerging technologies), methodologies, and solutions in the Cloud/IT Technology space; as well as
- Ability to multitask and work well under deadlines in a changing environment
- Previous experience in eCommerce and Logistics/Operations environment is a strong advantage
What the job involves
- Mentor a team Solutions Engineers in best delivery practices and technical know-how
- Lead ongoing Client Success team requests management and support
- Help clients understand the power and flexibility of Global-e’s platform, explaining technical features and problem solving any potential roadblocks
- Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical impediments
- Make recommendations on integration strategy required to successfully implement a complete solution providing “best practice” advice to customers to optimize the integrated Global-e platform effectiveness
- Travel to sales meetings and technological workshops at customer sites as required
- Act as a technical focal point for integrating clients, have the technological savviness required to demonstrate and prototype integrations in merchant environments
- Provide ongoing education and technical assistance to current partners and integrate clients
- Become a Product expert up to date with features and product roadmaps, by actively participating in internal technical discussions, contributing “field-level" feedback from clients and prospects - act as the Product’s and R&D’s teams' mediator
Otta's take
Xav Kearney
CTO of Otta
Global-e pictures a world where international eCommerce growth is simple and profitable for retailers. To achieve this, the Israel-founded company - now with a footprint in United States, Europe and Asia - offers a platform with solutions to accelerate global, direct-to-consumer cross-border eCommerce.
Global-e is currently working to support the global expansion of brands of all sizes, recently partnering with Pitney Bowes, who will provide its logistics services, strengthening Global-e’s solutions for large organisations.
This, among many other partnerships and acquisitions in recent years, including Flow Commerce for $500M, contributes towards the company’s goal of being the leading end-to-end solution of choice for any size merchant. As an ambitious company, with a reputable history and pedigree, continued growth for both its clients and itself seems inevitable.
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Jun 2020
$60m
LATE VC
Apr 2018
$20m
LATE VC
Total funding: $100m
Company values
- Customer obsessed
- Innovation
- Team focused
- Community
- Sustainability
Founders
Amir Schlachet
(CEO)Previously acted as Assistant to the CEO for Bank Hapoalim and as an Associate for McKinsey & Co. Experience as a Software Development Team Leader for the Main Technological Unit of the Israel Intelligence Corps.
Shahar Tamari
(COO)Previously acted as Head of ePayments for 888.com, Senior Vice President of Business Development for Bank Hapoalim, and as Communications Banking Manager for Bank Otsar Ha Hayal.
Nir Debbi
(President)Previously served as Senior Vice President of Strategy for Bank Hapoalim, Management Consultant for Trigger-Foresight, Economic Analyst for Amdocs, and as a Duty Officer for the Israel Airport Authority.
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