Global Payroll Expert, Papaya Global

• We’re looking for an energetic, reliable, and adaptable payroll service support team member who is skilled at process improvements and data validations for the accurate and efficient processing of payroll
• 3+ years of work experience in payroll operations or customer service operations
• Fluency in written and oral German
• Fluency in written and oral English
• 2+ years of payroll processing experience in one or more geographies
• Detailed oriented
• Can-do positive approach
• Advanced skills with Microsoft Office suite
• Strong customer service skills
• Experience with outsourced payroll providers
• Ability to work under pressure and tight deadlines

• Be responsible for handling the day-to-day activities necessary to deliver payroll in several countries through our in-country providers
• Ensuring consistent and accurate flow of information so that all payrolls are processed accurately, on time, and in accordance with local country requirements
• Providing a first-class experience to customers and employees from onboarding to offboarding
• Responsibility for handling employee & customer queries on payrolls from a number of countries in a timely manner (supported by in-country payroll processing partners)
• Ensuring accurate reporting of payroll data for internal and external use
• Contributing to country expansion by establishing processes with in-country processors in new locations
• Communicate regularly with manager, team members, and stakeholders regarding tasks or internal projects status and opportunities to harmonize payroll processes
• Identify opportunities to improve processes - including administration - Propose solutions to improve these programs and execute on proposals
• Support the implementation team in the onboarding of clients and provide expert knowledge to enable them to respond to client questions

• Paternity / Maternity Leave - 10 fully paid days
• Birthday Off and a $75 gift
• Second language courses paid for
• $7,000 bonus after three full years at the company
• 20 days PTO
• Gym on-site or $550 annual reimbursement for gym membership / other fitness activities
• Monthly allowance for meal vouchers
• Mac or PC
• Yearly budget per region for local community impact initiatives
• $75 per month for remote work allowances
• $500 budget for online courses, classes, seminars, or other developmental activities
• Annual company offsite

Total funding: $439.5m

Papaya Global provides remote HR services such as cloud-based payroll and job boards to help support companies with international workforces. The company also uses its cloud-based technology to provide solutions to the complexity of international financial compliance and workplace regulations.