Lead Counsel, Upstart

Consumer Litigation

$197.2-237k

+ Target bonuses + Equity

Senior and Expert level
Remote in US
Austin
San Francisco Bay Area

More information about location

Upstart

AI lending marketplace

Be an early applicant

Upstart

AI lending marketplace

1001+ employees

B2CMarketplaceLendingFinancial Services

Be an early applicant

$197.2-237k

+ Target bonuses + Equity

Senior and Expert level
Remote in US
Austin
San Francisco Bay Area

More information about location

1001+ employees

B2CMarketplaceLendingFinancial Services

Company mission

To enable effortless credit based on true risk.

Role

Who you are

  • J.D. degree with superior academic credentials and a state bar membership
  • At least 7 years of experience in a top-tier law firm, in-house, and/or governmental agencies
  • Experience working for or with a fintech company, handling litigation matters in the consumer lending space
  • In-depth knowledge of federal and state banking, lending and consumer protection laws and regulations
  • Strong communication skills with a demonstrated ability to effectively and proactively provide quick, concise, and practical legal advice
  • A self-starter mentality with the ability to work well under pressure, thrive working under limited direction, and an attitude that no job is too challenging or too small
  • Ability to provide solutions to a variety of issues of varied scope and complexity and to prioritize and balance multiple tasks in a fast-paced environment

What the job involves

  • Upstart is looking for a senior attorney to lead its consumer litigation team and oversee all aspects of litigation by or against consumers for Upstart’s range of consumer lending products and services. Ideal job seekers should be team players
  • Excellent communicators, incredibly organized and have strong collaboration skills, with experience responding to and resolving consumer financial industry claims, negotiating settlements, managing outside counsel, managing case files, drafting legal documents and conducting legal research
  • If you are someone used to working in a fast-based legal environment and are a great teammate, please apply!
  • As Lead Counsel, Consumer Litigation, you will manage the consumer litigation team, which includes a Legal Specialist and others, serve as a subject matter expert on litigation strategy and coordinate with others within Upstart and the Product and Regulatory Legal team
  • Who serve as subject matter experts on the laws and regulations impacting Upstart’s consumer lending platform, its bank partnership business line, and future products
  • Manage a portfolio of 50+ consumer disputes of various size and complexity involving consumer lending and servicing, e.g. FDCPA, FCRA, TILA, ECOA, Bankruptcy and state consumer lending laws
  • Drive case strategy for a full caseload, managing outside counsel as appropriate to align to such strategy
  • Manage an overall litigation budget for outside counsel fees and settlement to provide effective solutions to accomplish Upstart goals
  • Utilize various tools to manage caseload, that includes reporting, status updates and other features to ensure efficient and timely handling of all threatened or filed actions against Upstart
  • Engage directly with Upstart’s product, business, legal and compliance teams regarding Upstart’s products, features, functionality, configurations and integrations as necessary to respond to threatened or filed actions
  • Assist attorneys with all aspects of case management including docketing deadlines, maintaining case files, scheduling, billing and providing reminders as necessary
  • Work with business partners to recommend non-monetary settlement operational activities and identify any root cause issues increasing litigation
  • Manage collection, review and synthesis of records from key stakeholders for the Litigation files.
  • Oversee, coordinate and finalize responses to information requests and third-party subpoenas or search warrants
  • Review, summarize and prepare legal documents, including but not limited to, responses to attorney demand letters, indemnification letters and settlement agreements
  • Oversee and manage compliance with settlement agreements or enforcement of judgments
  • Assist with litigation activities, including tracking reporting, document management, and analyzing and drafting responses at the state and federal level
  • Maintain a Litigation Contact List with key stakeholders
  • Work with other members of the Legal team as well as other company functional departments
  • Design, develop, and implement or improve systems and processes to increase efficiency, support scalability, and ensure quality

Our take

Business startups across the world usually seek out funding, but this is often difficult for companies led by millenials. Millennial entrepreneurs with an excellent track record in business are increasingly requiring access to these loans, but their lack of credit history results in proposals frequently being declined.

Upstart provides loans that are aimed towards the target audience of millennials with entrepreneurial intentions, offering low interest rates that average at 12%. The company claims these rates are 10% lower than traditional lenders, and the service aims towards ensuring that the client is subject to no further fees (such as prepayment penalties).

Upstart claims that its unique selling point lies in the fact that its loans are funded the day after approval. Whilst the service focuses on personal loans for business, the company has also expanded to offer loans for car refinancing. Over 2022 and 23, Upstart's stocks fell dramatically and an investigation was undertaken by a law firm representing the company's long-term investors over alleged security law violations by its board of directors. However, the end of 2023 saw a 20% stock value rise for Upstart after its partnership with Mutual Security Credit Union led to a rise in customers, indicating that it is on the up after a difficult two years.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-16% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Apr 2019

$50m

SERIES D

Mar 2017

$32.5m

SERIES D

Total funding: $135.7m

Company benefits

  • Comprehensive health plans
  • 401k Plan
  • Life insurance
  • Disability insuranc
  • Generous vacation policy
  • Flexible time off
  • Parental leave
  • Technology equipment budget
  • Personal development budget
  • Various clubs and extracurricular activities
  • Catered lunches
  • Fully-stocked micro-kitchen

Company values

  • Every second counts
  • Do the right thing even when it's hard
  • Make clever use of numbers
  • Be smart and know you might be wrong
  • Don't assume it can be done

Company HQ

South San Mateo, San Mateo, CA

Leadership

David Girouard

(CEO)

They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.

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