Partner Engineer, Block
Ecosystems Team
$207.9-311.9k
Plus eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies
Financial services ecosystem
Open for applications
Financial services ecosystem
1001+ employees
Open for applications
$207.9-311.9k
Plus eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- Have the experience and capabilities to eventually start to build and lead a team
- 10+ years of experience in a technical customer-facing role, such as solution engineering, technical sales, or consulting
- Willingness to come in as an individual contributor, but with the chops to build and lead a team
- Technical background, with experience in software development, systems integration, and cloud technologies
- Experience establishing communication and engagement with prospects, with the ability to explain complex technical concepts to non-technical audiences
- Experience digging into prospects' pain points and validating the issues they're facing with customers and collaborate with cross-functional teams
- Experience with open source software and SDKs is a plus
- Understanding of technical architectures in payment companies, including knowledge of security protocols, data encryption, and compliance standards
- Familiar with 2 or more of: Java, Javascript, Swift, Kotlin, Golang. Willing to learn and adapt to programming languages to match SDKs up with users
- Familiarity with payment processing, digital wallets, and financial technology
- Experience in pre-sales engineering for enterprise software
- Interest and curiosity in emerging tech around decentralized systems, stablecoin, Bitcoin and generative AI is a strong plus
- If you are a solution-oriented engineer with a passion for customer success, a deep understanding of payment architectures, and a track record of delivering high-quality customer implementations, we encourage you to apply for this exciting opportunity
What the job involves
- We are seeking an experienced Partner Engineer to join our team
- You will be responsible for bridging the gap between our engineering team and our first customers
- You will help understand customer needs, translate technical requirements, and ensure that our solutions exceed customer expectations
- You will drive implementation projects for our open source solutions and work with our TBD ecosystem to understand participants’ architectures
- We expect you to come in and learn quickly and be willing to operate as an individual contributor,
- You will report to the Head of Ecosystems at TBD
- Serve as the primary technical point of contact for our first customers, providing expert guidance and support throughout the initial engagement and implementation process
- Collaborate with the engineering team to understand product capabilities and limitations, and communicate these effectively to customers
- Work closely with customers to understand their business needs and technical requirements, and translate these into actionable engineering tasks
- Lead the development of custom solutions and integrations to meet customer needs, working hands-on with the engineering team to ensure successful delivery
- Provide technical training and support to customers, ensuring they are able to effectively use and benefit from our solutions
- Gather customer feedback and work with the engineering team to continuously improve our products and services
- Understand technical architectures commonly used in payment companies and be able to design scalable and secure solutions
- Lead SDK implementations and provide guidance on best practices for using Rust, Swift, Kotlin, and Go in payment applications
- Manage the end-to-end project lifecycle of implementation projects, from planning and execution to delivery and post-launch support
- Make use of emerging tech such as generative AI to speed up implementations and proof of concepts with customer systems and SDKs
Otta's take
Sam Franklin
CEO of Otta
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Insights
Few candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Founders
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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