Engineering Manager, Sprout Social

• We’re looking for a collaborative, pragmatic, highly motivating engineering leader to help our teams succeed
• Confidently lead a team to solve hard problems, and push them to learn from and teach each other
• 5+ years of experience developing and supporting infrastructure in a production environment
• 1+ years of experience managing and leading infrastructure teams

Desirable

• Sprout Social is looking to hire an Engineering Manager to support our DevSecOps team
• You’ll get to work on a “tech-giant” scale, steering our engineering team to make an impact on our company and our customers
• As leader of our DevSecOps team, you will not only influence the architecture, design, and roadmap of Sprout’s cloud-based infrastructure, but also inform how we build secure experiences for the future
• Build a high functioning, well-motivated engineering team and steer them to iteratively deliver quality results
• Leverage your experience in building and maintaining secure, compliant, and modernized cloud infrastructure deployments to secure the next generation of Sprout experiences
• Lead the team through complicated product and technical road maps, and partner with cross-functional and engineering leaders to align on the strategy for your team and support its execution
• Grow your team of SREs with effective feedback, coaching, and career development
• Work directly alongside the team by providing code reviews, upholding development standards, and taking responsibility for design and architecture decisions
• Within 1 month, you’ll plant your roots, including:
• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
• Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn the team's current Mission, Goals, and Objectives along with future product roadmaps
• Begin to understand the capabilities and limitations of our platform, web, and mobile technologies, and how our infrastructure supports them
• Start to build relationships with the team
• Start to learn the capabilities and limitations of the social network APIs we integrate with
• Learn Sprout's management practices and tools
• Start 1:1s with everyone on the team and continue building relationships
• Provide regular technical guidance and feedback through code reviews
• Within 3 months, you’ll start hitting your stride by:
• Participate in architectural discussions and decisions, asking the right questions to push your team to successful outcomes
• Analyze trends with bugs and help the team identify where to best focus
• Help the team shape the technical roadmap for long term success
• Assume management of the engineers on your team, Identify career growth opportunities and work with them on goals
• Help the team improve processes and team rituals
• Build relationships with our infrastructure, product, and support teams and identify ways your team can be more proactive and effective
• Within 6 months, you’ll be making a clear impact through:
• Guide your team through and contribute to the successful launch of a major feature
• Understand the business goals and help the team balance technical debt, bugs, and product features
• Start to grow your leaders and ensure they are focused on the right things
• Lead performance review and career band calibration process for your team
• Proactively focus your team on the right problems
• Within 12 months, you’ll make this role your own by:
• Have development plans in place for your team and hold them accountable
• Get acclimated to the hiring process and contribute to the recruitment and interviewing processes
• Surprise us! Use your unique ideas and abilities to change Sprout Engineering in beneficial ways that we haven’t even considered yet

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Total funding: $101.5m

Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.