Site Reliability Engineer, Patreon

$162-198k

+ Equity

AWS
Kubernetes
Python
Terraform
Ansible
Puppet
Chef
Junior, Mid and Senior level
Remote in US
New York
San Francisco Bay Area

More information about location

Patreon

Funding platform for creatives

Job no longer available

Patreon

Funding platform for creatives

501-1000 employees

B2CB2BMarketplaceFundraisingContentCrowdfundingCommunity

Job no longer available

$162-198k

+ Equity

AWS
Kubernetes
Python
Terraform
Ansible
Puppet
Chef
Junior, Mid and Senior level
Remote in US
New York
San Francisco Bay Area

More information about location

501-1000 employees

B2CB2BMarketplaceFundraisingContentCrowdfundingCommunity

Company mission

Patreon's mission is to power creators to do what they love, and get paid by the people who love what they do.

Role

Who you are

  • You have experience in DevOps, Site Reliability, or backend/infrastructure engineering for a company experiencing fast-paced growth
  • You are proficient with a programming language like Python and shell scripting
  • You have hands on experience implementing Site Reliability Engineering practices (SLIs, SLOs, SLAs) and like using metrics to make data based decisions
  • You are knowledgeable in configuration management with a framework such as Terraform, Ansible, Chef, or Puppet
  • You've worked with continuous integration and deployment systems, and have ideas about how to build and improve those systems
  • Your documentation and verbal communication skills are excellent, and you're able to collaborate and rally support with people on and off your team
  • You have productive habits, healthy process awareness, and good teamwork skills and instincts

What the job involves

  • We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Site Reliability Engineer to support our mission
  • Contribute to high impact AWS cloud infrastructure initiatives to improve the performance, reliability, and cost efficiency of Patreon’s rapidly growing platform
  • Participate in operability reviews and production readiness reviews to ensure the scalability, resiliency, and operability of new and existing product features
  • Advocate and implement Site Reliability Engineering practices including SLIs, SLOs, and SLAs across the engineering organization to improve our operational excellence
  • Enhance the feature set of our new kubernetes developer platform and work with partner teams to migrate their workloads over to it
  • Provide a delightful and automated experience to our constituent teams by developing tooling and automation to facilitate self service for routine tasks
  • Support and maintain critical infrastructure components including our infrastructure as code project, centralized observability stack, and Cloudflare edge

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Creatives face two major struggles in the online space: getting eyes (or ears) on their work, and getting paid for it. Patreon was founded to solve both problems with a platform that would provide a space for creators to host and promote their work, and offer supporters a way to show their support through a regular paid subscription.

Patreon has been a leader in the content subscription space since its founding, but recently has come under pressure from newer rivals such as Substack and Ko-fi. It has maintained its position by shifting its focus from being primarily a marketplace for supporters to find creatives that interest them to being a toolbox for content creators to promote their work. While the site's creatives value this approach it remains to be seen whether Patreon will be able to return to the growth it was enjoying in previous years.

Despite the inroads made by competitors and a troubling global economic outlook making finances tougher for content creators and their supporters, Patreon is still a leader in its space, with over its over 250,000 active creators having made $3.5 billion through the platform. It is going through a period of downsizing to focus on its core business, and is continuing to hire talent to improve its product and expand its marketing efforts.

Insights

Top investors

Some candidates hear
back within 2 weeks

49% female employees

40% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Apr 2021

$155m

SERIES F

Sep 2020

$90m

SERIES E

Total funding: $352.1m

Company benefits

  • Gym membership
  • Commuter stipend
  • Training budget
  • Work from home opportunities
  • Health insurance
  • Stock options
  • 401k

Company values

  • Build with care
  • Think big, but start small
  • Guide & empower
  • Respect the value of creators’ work
  • Honor the relationship between creators and patrons

Company HQ

SoMa, San Francisco, CA

Founders

Graduated from Stanford with a degree in Music. Created musical content on Youtube as Pomplamoose before founding Patreon.

Sam Yam

(CTO)

Worked in analytics and engineering roles at Yahoo, Ning and Loopt. Previously founded mobile advertising company AdWhirl, which was acquired by Google.

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