• Bachelor’s degree or higher, in Human Resources or related field
• 6-8 years of relevant Human Resources experience
• Thrives in a high-pressure environment and able to manage multiple simultaneous priorities
• Advanced ability to work in a matrix fashion with business lead HR Partners

Desirable

• At Amazon, our centralized HR Partners are known for their knowledge of HR programs, processes and tools
• They act as the frontline consultant to mainly people managers to create a positive employee experience, offering consistent HR advice on people matters
• They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility
• They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various businesses
• A key area of focus is to increase manager capability which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes
• This role will act as an influential partner in helping managers with talent management processes, people development, performance management and manager coaching
• Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, this role will be in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes
• Process ownership for Employee Relations management, including disciplinary & performance improvement for issues not supported by the central Employee Relations team
• Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple locations
• Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments
• Work with people managers end to end on performance management cases
• Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBP, preventing the recurrence of known issues
• Coach, train and guide managers during the Talent Management and Annual Compensation Planning processes
• Consult Managers on Compensation matters
• Develop toolkit and communications that help managers to be self-sufficient with Talent Reviews
• Enable the success of new & experienced managers by leveraging, delivering and improving existing training contents and Inside pages, and collaborating with the Devices Talent Development teams to anticipate and address emerging needs
• Support managers and employees in identifying training opportunities to further develop functional and managerial skills
• Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives
• Manage employees’ programs and support managers to drive improvements in employees’ engagement
• Act as stewards of the employee experience and Amazon “culture keepers”
• Provide support and guidance to HR Business Partners and Business Managers on change initiatives
• Act as Point of Contact and Program Manager for people tools, processes, programs or projects
• Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness
• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate