Senior Initiative Program Manager, eBay
Fixed Term Contract
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Initiative level/ Programme management experience and/ or consulting experience; ideally in an international organisation on large-scale projects, across a range of functions and/ or e-commerce is a plus
- Extensive experience communicating complex topics to senior audiences, driving decision making, and involving all partners appropriately. Excellent English written and verbal reasoning and communication skills
- Ability to problem solve and drive operational topics, whilst being able to zoom out and think strategically about the bigger picture
- Excellent financial and analytical understanding, able to tie through operational execution to data and vice versa
- A great teammate, who is energetic, flexible, and comfortable with navigating through ambiguity in a trust-based, human way
- Strong customer focus, attention to detail, and data driven mentality
What the job involves
- The Regulatory Initiative has the mission to oversee the design and implementation of customer-centric solutions in response to new requirements resulting from new regulations
- The team’s mission is to be customer-first and ensure any changes to our product or communications are delivering the best possible experience for the customer!
- The team works cross-functionally with many teams in the organisation (markets, legal, tax, product, marketing, customer support etc) to ensure successful design and delivery of regulatory-driven changes with a customer focus in mind
- We seek to not only deliver against new requirements with the least customer friction but, where possible, to tackle long-standing customer problems
- This role reports to the Senior Director, Global Regulatory Initiative Lead
- Lead program management of the initiative, ensuring the initiative is on track or ahead of its objective and goals, with risks or issues being brought up appropriately
- Lead overall partner management approach and execution, ensuring we’re talking to the right folks, about the right topics, at the right time
- Partner closely with counterparts in the product, customer support, and marketing teams to ensure alignment of operational processes and planning and smooth execution
- Own financial and operational reporting from a business perspective, partnering closely with finance, analytics and program leads
- Work with the Senior Director and others to further build out the 3-year strategy and plan
- Implement other ad-hoc projects where needed
Salary benchmarks
Otta's take
Theo Margolius
COO of Otta
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Insights
Some candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Founders
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Share this job
View 98 more jobs at eBay