Senior Technical Program Management, Mastercard
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Understand the business context and the associated customer use cases
- Understand your team's technologies and are able to evaluate system designs and architecture as you participate in solution discussions
- Recognize discordant views and take part in constructive dialog to resolve them
- Verbal and written communication is clear and concise
- Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality
What the job involves
- Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program
- Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
- Serve as scrum master for 2-3 scrum teams. Successfully facilitate, conduct and adapt different scrum ceremonies per team/product needs and mature agile scrum processes
- Need guidance occasionally from peers and/or your manager as the team's operating procedures and technology are well defined
- Drive clarity into technical implementation by driving design discussion with the team
- Provide business context to engineers as required and competently represent your team's systems to others both inside and outside the organization
- Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays
- Negotiate features and associated priority and help the team and their customers reach consensus
- Collaborate with engineering managers to secure resources, scope efforts, set priorities and establish delivery milestones
- Figure out the sequencing of the work so that engineering execution can be optimized
- Proactively maintain, manage risks/issues and mitigation plans
- Ensure Control teams from Legal, InfoSec, etc. participate in the application’s development and deployment efforts as required
- Manage project communications, and may be the first point of contact for the team
- Run effective meetings
- Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
- Own project communications and ensure the right information about the status of a project is delivered to the right audience at the right time
- Have good working relationships with engineers, managers, and peers
- Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems involved with your projects. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Founders
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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