Lead Enablement Manager, Klaviyo
Mid-Market
$124-186k
1+ day a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$124-186k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- You are passionate about sales, including methodologies and processes, and thrive on helping others succeed
- You have held a B2B SaaS customer facing Sales role, preferably selling to the MidMarket or Enterprise audience
- You have 6+ years experience in an Enablement role
- You have a proven track record of building positive relationships across the business
- You have demonstrated ability to act as a consultant, including possessing the skills to probe for understanding, identify issues and opportunities, and suggest win-win resolutions with cross functional teams
- You are data driven, capable of interpreting and optimizing enablement programs based on data insights
- You are a strong program manager, with the ability to work on multiple projects at at time while consistently meeting deadlines
- You have excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels
- You have experience facilitating workshops, delivering presentations
What the job involves
- As a Lead Enablement Manager - MidMarket, you will be responsible for ensuring that the Global MidMarket NewCo Account Executives are equipped with the content and skills necessary to excel in their roles
- You will be the dedicated Enablement business partner to our MidMarket organization, working alongside Sales Leadership to fully understand the structure, needs, and goals of the organization
- You will act as a strategic consultant, providing recommendations and plans to help the business reach their goals
- In this highly dynamic position, you will be equal parts program manager, content developer, and facilitator
- You’ll be part of the GTM Enablement Team, reporting directly to the Sr Manager of Global Field Effectiveness
- Partner with senior Sales Leaders and act as their strategic Enablement business partner to conduct needs assessments and promote/prescribe enablement initiatives
- Develop a deep understanding of the global MidMarket and Strategic Accounts AE skills needs through collaboration with leaders, individual contributors, and the broader Global Enablement Team across the different segments and roles
- Manage MidMarket and Strategic Accounts enablement program metrics from start to finish and communicate program success to relevant stakeholders
- Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications
- Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management
- Deliver sessions focused on key MidMarket and Strategic Accounts AE processes and skills such as discovery, demo, negotiation, deal execution
- Work closely with the Global Programs and Product Training Teams, acting as a voice of the field while ensuring global programs are aligned with the needs and requirements of the MidMarket organization
- Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers in the MidMarket and Enterprise segments
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Founders
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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