Technical Program Manager, Cloudflare

Security

$120-146k

+ Equity

Mid and Senior level
Austin
Cloudflare

Web performance and security platform

Job no longer available

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Job no longer available

$120-146k

+ Equity

Mid and Senior level
Austin

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • 3 - 5 years of experience in technical program/project management, ideally with a focus on security
  • Impeccable change management and communication skills
  • A knack for ensuring team(s) and stakeholders are always executing toward the outcome
  • PMP PMI certification preferred but not required
  • Comfortable managing tight deadlines, changing priorities, and ambiguity
  • Exceptional communication, presentation, organizational, and analytical skills
  • Experience building out programs globally and from the ground up
  • Highly experienced at cross functional dependency identification and coordination
  • Ability to effectively prioritize and advance a multiple projects simultaneously
  • Ability to speak with ease to both engineers and executives
  • Foresight to understand and plan around the technical dependencies and impacts to other teams and projects
  • Principled decision making based off of deep understanding of where the business is heading
  • Ability to influence and motivate people across a broad variety of job functions
  • Experience in or desire to work with multiple time zones and with multiple cross functional teams including travel as needed

What the job involves

  • As a Technical Program Manager on the security team, at a high level, you will help discover, define, and drive the execution of transformational security projects to reduce risk at Cloudflare
  • Build relationships across Cloudflare’s many teams and be an expert with communication and maintaining alignment
  • Synthesize ideas and concepts into executable program and project plans and be the voice of the change
  • Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs
  • Ensure decisions get made that drive programs and projects forward
  • Drive alignment on capacity and resource allocation
  • Identify stakeholders and drive alignment, including dependency identification and tracking
  • Maintain the backlog of change initiatives and support prioritization
  • Generate cadenced program updates, reports, and metrics that provide executive and board level summaries
  • Lead conversations with key internal and external stakeholders to make tough decisions, define and prioritize requirements, and estimate work efforts
  • Manage change to scope, timeline, key results/outcomes and budget
  • Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc
  • Facilitate vendor procurement processes
  • Close out projects with readouts on objectives met, sponsor and stakeholder alignment on success, and lessons learned
  • Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Our take

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Company values

  • Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
  • Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
  • Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them

Company HQ

China Basin, San Francisco, CA

Founders

Lee Holloway

(Lead Engineer)

Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.

Michelle Zatlyn

(President & COO)

Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.

Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.

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