Account Manager, Payhawk

Salary not provided
Mid and Senior level
Barcelona

More information about location

4+ days a week in office

Payhawk

Payments & expense management solution

Open for applications

Payhawk

Payments & expense management solution

201-500 employees

FintechB2BBankingPaymentsAccounting

Open for applications

Salary not provided
Mid and Senior level
Barcelona

More information about location

4+ days a week in office

201-500 employees

FintechB2BBankingPaymentsAccounting

Company mission

Payhawk's mission is to simplify company spending and empower every business to reach its full potential by automating its payments and back-office work.

Role

Who you are

  • 4+ years of experience in a SaaS sales / account management role
  • Strong track record of revenue quota achievement
  • Demonstrable experience of owning and closing expansions within large multinational organizations
  • Strong commercial acumen and ability to drive revenue growth
  • Excellent communication and interpersonal skills
  • Strong communication skills in Spanish and English
  • Strong problem-solving and analytical skills
  • Proactive, self-starter with a track record of success
  • Ability to work in a fast-paced, dynamic environment

What the job involves

  • Payhawk is seeking an experienced and driven Account Manager (AM) to join our team
  • In this role, you will be responsible for managing and expanding a portfolio of high growth potential accounts, driving customer adoption and satisfaction, and ultimately achieving revenue growth targets
  • Develop and maintain strong relationships with customers to become a trusted advisor and advocate for their needs
  • Collect and analyze data to learn more about your customers’ behaviour, identify expansion opportunities and formulate account growth strategies covering multiple geographies, legal entities, champions and economic buyers
  • Drive revenue growth through upsell and cross-sell opportunities to deliver against your revenue targets
  • Own commercial negotiations and contracting activities
  • Proactively engage with customers to ensure successful product adoption, satisfaction, and value realization
  • Identify and address any customer issues or concerns to ensure high customer retention
  • Work closely with the product team by actively sharing feedback received from your accounts in order to improve/continuously grow our product
  • Maintain updated knowledge of Payhawk product and services

Our take

Finance teams often juggle a number of disconnected tools to manage the company's spend, with expense management, invoicing, company cards and subscriptions covered by different software packages. These aren't really designed to interact with one another, which can cause friction and create a lot of manual work. Payhawk is changing this with a unified platform to replace all individual B2B payments services, allowing a company to manage its expenses in a single place.

Operating mainly in Europe and the UK, Payhawk competes with the likes of Spendesk and Revolut Business. Where Payhawk stands out is in its flexibility in how its customers can configure its workflows, and its attentive and rapid customer support. This has seen it grow a large international customer base including the likes of Wagestream, LloydsDirect and Vinted to name a few.

Payhawk closed the second phase of its Series B funding round in 2022, with a valuation that made it the first ever Bulgarian unicorn. It has used this funding to open new offices in Paris, Amsterdam and New York as it launched its expansion into the US market. It will continue to develop its product and hire new talent, planning to grow its UK headcount by 44% in 2024 off the back of massive growth in 2023.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

30% female employees

52% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Feb 2022

$100m

SERIES B

Nov 2021

$112m

SERIES B

Total funding: $236m

Company benefits

  • Flexible working hours
  • Help with relocation
  • Company card
  • Work from any office
  • 30 days holiday (excl. bank holidays)
  • Medical care

Company values

  • Supporting flat hierarchies
  • Taking ownership and responsibility
  • Seeking and providing feedback
  • Managing constructive critique
  • Speaking our minds

Company HQ

Holborn, London, UK

Founders

Previously a Software Developer at Marvena for 1 year and Software Engineer - Principal at Telerik for 3 years.

Previously worked for 10 years at Progress, holding various positions such as Senior Manager of Product Management for 1 year and Software Developer for 2 years.

Previously Senior Corporate Finance Advisor at KPMG for 4 years and Financial Planning & Analysis Manager at Progress for 3 years.


People progressing

Currently BDR manager - started as a BDR.

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