Business Development Representative, Planhat
Customer success software
Job no longer available
Customer success software
101-200 employees
Job no longer available
101-200 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- This is not about ticking boxes, or tallying years of experience, it is something deeper than that
- Curiosity: Always learning, and learning quickly - whether it's about new prospects, our product, technology, client success, or the sales process. Be open to, and thrive on feedback
- Perceptive and focused: Alert to what people say. A knack for asking the right questions, and listening intently. Extraordinary communication, presentation, and interpersonal skills
- Results driven: Set clear goals and achieve them. Self-motivated to succeed, and succeed in the right way. Create relationships, and deals that last
- Over-performance (an exceptional track record over at least 12 months, in B2B sales/SDR/BDR, or talent acquisition). A desire to take on a bigger challenge, and a 'no excuses' mindset
What the job involves
- You are someone who will identify, approach, and nurture Planhat’s prospective customers, setting them up for long-term success. Primarily working an outbound motion, you will create a personalized and seamless process, from initial awareness through to discovery call with our Account Executives
- Our team are business-savvy, perceptive, and strategic. Within Planhat, we're the engine room that drives growth. For our prospective customers, we're the front-of-house, and all important first introduction to the company
- The BDR team are comfortable blending long-term thinking and short-term pragmatism, whether:
- Identifying prospects: and conducting outreach through calls, emails, and LinkedIn
- Building strong relationships: with Customer Success leaders across the USA and beyond
- Qualifying, then prioritizing: the needs and aspirations of executives across different industries, seniority levels, and company sizes
- Laying the groundwork: for customer discovery calls for Account Executives with prospects (SMB, Midmarket, and Enterprise) across North America
- Trajectory
- You will have responsibility from the get-go, and an accelerated career path awaits
- Successful Business Development Representatives naturally grow into the Account Executive role
- People who are strong in business development can easily move forward in many directions. There is significant opportunity for leading teams, expansions into new markets, and spearheading important projects
Our take
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a wide range of solutions, from customizable customer health score to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022, a Series A. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
Freddie
Company Specialist
Insights
Company
Employee endorsements
Flexible working
"The company has been remote first from the beginning and encourages employees to work from anywhere. The company also encourages people to work when..."
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company benefits
- Remote-first work environment: Talent is blind to borders and so are we! Occasionally Hatters will travel to meet with teammates or clients, but it depends on the role
- Planhat Adventures: We sponsor quarterly pop-up hubs around the globe for Hatters to gather to work and play together. Previous locations have included New York City, Colombia, Malibu, France, Greece, Georgia (the country!), and more!
- Flexible working hours: 3 factors impact when you work—customer/business needs, team working schedules, and personal preferences. We trust you to use your judgment and get your work done
- Work-from-home setup: All employees receive a 13” Macbook Pro upon their start date with Planhat! Our Operations team will work with you to ensure you have any additional tools you need to work remotely with success
- Flexible public holidays: We all celebrate different things in life— switch a public holiday for another day that’s more in line with who you are and what’s important to you
- Paid parental leave: Up to 6 months, pending tenure with Planhat. As with all of our other policies, it’s gender-neutral. Also applicable to adoptive parents
- BYB—Be Your Best contribution: No one knows better than you what sets you up for success; spend more time in one of our office or pop-up hubs, external sales training, some neat tools, attending a conference, gym cards, extra screen, whatever? We’ll only ask: “How will this be beneficial for you and your work at Planhat?”
- Health insurance coverage: Medical, dental, vision, and life insurance—plans available for your family, too
- PTO: 4 weeks of paid time off annually
Company values
- Fearless: Be bold and play to win - taking the safe route will never get us far
- Impactful: When you do something, do it right and make sure it moves the ship forward
- Caring: Be kind to yourself and others, so that we help each other grow
- Genuine: Be comfortable in your own skin, and create an environment where others can be too
Company HQ
Norrmalm, Stockholm, Stockholms län
Articles
Founders
Niklas Skog
(CTO)Previously Management Consultant at McKinsey & Company, Product Manager at Meltwater Group, Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(CEO)Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS-companies.
Salary benchmarks
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