Senior Account Manager, Highspot
Northern Europe
Offers equity
Sales enablement platform
Open for applications
Sales enablement platform
501-1000 employees
Open for applications
Offers equity
501-1000 employees
Company mission
To empower companies to elevate customer conversations that drive strategic growth.
Role
Who you are
- A proven customer-facing sales professional with experience servicing Enterprise accounts
- 6+ years of Account Management or Sales experience with proven track record of achieving revenue targets
- Experience managing a diverse set of customer stakeholders ranging from C-level to manager
- Proven ability to stay organized, prioritize well, and manage time effectively in fast-paced, ever-changing environments
- Demonstrated ability to successfully prospect into an installed customer base and successfully identify and solidify business and product value
- Ability to strategically plan with customers, mapping complex business objectives to product use cases
- Ability to effectively manage customer opportunities and risks
- A desire to improve your organization and those around you
- Strong executive presence and business acumen
What the job involves
- We are looking for an experienced Senior Account Manager to join our Post-Sales team in Northern Europe
- As a Sr. AM, you will play an essential role in Highspot focused on the growth and retention of our customers
- The Sr AM must meet or exceed sales targets (both renewal and expansion), manage deals and relationships, forecast accurately, and partner heavily with Services to deliver an outstanding Highspot experience anchored on business value
- The Sr. AM must have proven experience in SaaS Sales, possess a high degree of business acumen and have exceptional communication skills
- As a key member of our sales team, you must thrive in a highly collaborative, fast pace and performance driven environment
- Lead and manage relationships with large Enterprise customer accounts
- Carry a retention and expansion quota and have commercial ownership of all deals
- Build and maintain relationships with key executives and stakeholders. Map out and navigate complex organizations to build new relationships as needed
- Hunt new business opportunities within your customer hierarchies
- Develop and execute a strategy to drive value realization of the Highspot platform, growth, and mitigate/remediate risk. This includes educating and leading internal, cross-departmental resources from leadership down in order to ensure successful execution of our objectives
- Represent the customer back to the business through clear communication and administrative updates to CRM, forecasting, and other key tools
Salary benchmarks
Our take
Highspot is an AI-driven sales enablement platform that enhances sales team performance globally. It offers intelligent content management, training, contextual guidance, and customer engagement in a unified platform. This integration, supported by actionable analytics, helps companies turn strategic plans into effective sales.
Highspot's annual recurring revenue has grown over tenfold in recent years, highlighting the importance of sales enablement in improving sales team performance. The company's innovation and customer satisfaction have led to record new customer acquisitions and revenue growth, with clients like Hootsuite, Twitter, Siemens, and Nestle.
Despite a 10% workforce reduction following its expansion into Canada, Highspot continues to innovate. The Spring ’24 release expands generative AI capabilities, providing personalised, just-in-time coaching and content personalisation at scale. Highspot Discover showcases these innovations, reinforcing Highspot's leadership in sales enablement.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$248m
SERIES F
Feb 2021
$200m
SERIES E
Total funding: $642.6m
Company benefits
- Generous PTO
- Free, Immersive Learning Courses
- Flexible Transportation Options
- Equity For Everyone
- Medical, dental, and vision benefits
- Flexible work and holiday schedules
- Competitive compensation
- Work from home opportunities
- Modern Health and Wellness Program
Company values
- All In
- Invent the Future
- Details Matter
- Earn the Next Challenge
- Most Respectful Interactions
- Collaborate Across Boundaries
- Open and Real
- Learn It All, Not Know It All
- Invest Wisely
- Make it Happen
- Enjoy the Ride
Articles
Leadership
Robert Wahbe
(CEO)Former Corporate Vice President of the Server and Tools Division at Microsoft
Oliver Sharp
(Chief Solution Architect)Former General Manager of Strategy, Server and Tools Division at Microsoft
David Wortendyke
(CPO)Former Partner Architect at Windows Azure for over 20 years
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