Senior Site Reliability Engineer, GlossGenius

$165-220k

Salary based on New York, California, and Washington applicants only plus target equity

AWS
Docker
Kubernetes
TypeScript
GCP
Python
Ruby
Azure
Mid and Senior level
New York
GlossGenius

Business management platform for beauty salons

Open for applications

GlossGenius

Business management platform for beauty salons

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Open for applications

$165-220k

Salary based on New York, California, and Washington applicants only plus target equity

AWS
Docker
Kubernetes
TypeScript
GCP
Python
Ruby
Azure
Mid and Senior level
New York

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Company mission

Gloss Genius' mission is to empower beauty salon owners to reach new heights by growing their business, boosting customer engagement, and maximising their income.

Role

Who you are

  • 4+ years of experience working with cloud technologies in Production Engineer, Cloud Engineer, Site Reliability Engineer, or DevOps equivalent roles
  • Demonstrated experience working with cloud platforms (AWS, GCP, Azure, etc), having designed, built, and maintained cloud platforms that run production-grade services and traffic
  • Demonstrated experience with infrastructure-as-code principles and development
  • Knowledge of IP networking, DNS, CDN, load balancing, HTTP, and firewalls
  • Experience building and maintaining cloud-first monitoring, logging, and alerting infrastructure that supports 24/7 enterprise platforms
  • Participating in on-call rotations
  • Experience with container technology using Docker and Kubernetes
  • The ability to write high-quality code in a high-level programming language (e.g. Typescript, Ruby, Python)
  • Experience executing projects from start to finish and are outcome-oriented

What the job involves

  • In this role, you'll have the opportunity to join GlossGenius as one of the first Senior Site Reliability Engineer as part of the Platform Engineering team
  • As a Site Reliability Engineer, you will play a key role in maintaining reliable, secure, scalable, and highly available infrastructure and applications that empower over 70,000 Service Professionals to run their businesses
  • You will drive operational excellence while scaling our AWS footprint and fostering close collaboration with product and engineering teams
  • You will report to the Senior Engineering Manager, Platform, and can be based remotely anywhere in the United States, Canada, or hybrid in our NYC Office
  • Working with Product and Engineering peers to support an infrastructure platform that is reliable, scalable, secure and reduces manual toil
  • Help GlossGenius scale its AWS cloud footprint, contributing to the technical direction
  • Build tools to help engineers quickly identify problems, wherever they occur in the stack
  • Drive and shape incident management practices across engineering
  • Improve and augment the monitoring and alerting platform, and act as an SME for other teams wishing to have better visibility into their services
  • Spread SRE culture throughout GlossGenius
  • Understand industry and company-wide trends to help assess and develop new technologies
  • Collaborate with the broader engineering team to ensure optimal application performance and scalability to build highly resilient systems
  • Own problems from end to end, managing complexity, and engaging directly with stakeholders to think through everything from business impact to reliability and operability, to security; always approaching situations with a bias to action

Our take

Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. However, despite a modern facade the beauty industry lacks specialised software and still runs on generic CRMs and basic spreadsheets. Recognising a gap in the market, GlossGenius has stepped in to provided a specialised business management platform for beauty salons, spas and studios.

With no competition in this niche, GlossGenius has swiftly captured a large market share, with triple-digit year on year revenue growth. It serves over 40,000 businesses (70% of which are women-owned) and has more than $2 billion in annual transactions on the platform.

GlossGenius has raised a large amount of capital in several funding rounds closed in quick succession. It is aiming to accelerate platform development off the back of its releasing of consumer experience, payment and automation products. It is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman
Top investors

Some candidates hear
back within 2 weeks

64% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Jul 2023

$28m

SERIES C

Sep 2022

$25m

SERIES B

Total funding: $104.9m

Company benefits

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit - employees are eligible to contribute starting day 1 of employment
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office stipend
  • Team Bonding opportunities - annual company retreat for entire team, plus virtual events throughout the year

Company HQ

SoHo, New York, NY

Leadership

Experience as Research Intern for DenizBank. Investments Analyst for Goldman Sachs from 2011 to 2014.

Salary benchmarks

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Diversity & Inclusion at GlossGenius

  • At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity Employer

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