Sales Engineer, Tonkean

Salary not provided
Junior, Mid and Senior level
Remote in US
Tonkean

No-code workflow automation platform for enterprise

Job no longer available

Tonkean

No-code workflow automation platform for enterprise

21-100 employees

B2BEnterpriseCustomer serviceSaaSNo-CodeSales

Job no longer available

Salary not provided
Junior, Mid and Senior level
Remote in US

21-100 employees

B2BEnterpriseCustomer serviceSaaSNo-CodeSales

Company mission

To create a new standard of enterprise operations centered around increasing efficiency by empowering people.

Role

Who you are

  • Proven work experience as a Solutions Architect, Sales Engineer, Sales Consultant or similar role
  • Hands-on experience with Web applications, REST APIs, Data integrations, or Webhooks
  • Good understanding of SaaS, Cloud and common software environments
  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving and communication skills (being able to take technically complicated concepts and explaining them in layman terms)
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Operations experience, or hands-on experience designing/re-designing and implementing business processes a major bonus

What the job involves

  • As a Sales Engineer, you will be responsible for discovering and extracting the existing business processes in a company, finding the ideal path forward for how the process should function in a people-first fashion, and actually turning on these magical Tonkean modules live in production environments
  • Understand the strategic, tactical, and technical components of procurement and legal team business processes and be able to find efficiency gains via Tonkean's business process philosophy
  • Build custom demos for prospects based on their unique business needs to remove technical objections in the sales cycle
  • Present custom technical demos to Directors, VPs, and Executives at Fortune 1000 companies
  • Establish a trusted relationship with existing customers to drive continued value of our platform
  • Act as a Tonkean Subject Matter Expert, providing guidance and technical support for our customers
  • Work closely with engineering and R&D to continue to expand the breadth of the Tonkean platform
  • Document technical knowledge in the form of knowledge base articles, tutorial videos

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Business operations within CRM and other IT systems previously required humans to manually trigger processes on computers, a process that is wasteful in terms of valuable time and resources. Automation software has solved this process by handling repetitive tasks algorithmically, but setting this up requires extensive knowledge in computer science and the ability to code.

Tonkean provides a digital platform for the automation of business logic and operations, achieved through modular tools that require no experience in coding. The tools include CRM automation, data actions, decision making and event coordination, whilst also facilitating human interaction within the algorithmic workflows.

Many business automation platforms have arisen in the recent years of AI accessibility, but Tonkean has taken a smart approach by bridging the gap between accessibility and the ability to code. By providing modular tools that can easily be stacked to create bespoke business workflows, the company aims to increase accessibility to the technology whilst keeping human staff in the loop.

Insights

Top investors

-24% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jun 2021

$50m

SERIES B

Apr 2020

$24m

SERIES A

Total funding: $81.2m

Company benefits

  • Collaborate with a talented yet humble team as we empower operations teams and eliminate mundane tasks
  • Competitive compensation & equity package
  • Virtual social events and offsite company events
  • 401k, Medical, dental, and vision insurance
  • Tonkean provides each employee with a new MacBook Pro
  • Remote employees receive a one-time work from home setup stipend of $500(USD)

Company values

  • There Is Always A Way - At Tonkean, we believe that nothing is impossible. There is a solution to every problem - you just need to find it
  • Think People First - We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better?
  • Start With Why And Fail Fast - We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It’s never a failure. It is the operational cost of progress
  • No BS - To matter, you must stay focused, keep it simple and always move the needle. We don’t have time for BS. We don’t waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what’s important

Company HQ

University South, Palo Alto, CA

Founders

Started out as a Senior Software Engineer at OffiSync before joining Jive Software. They were promoted to VP Engineering of Jive in 2013.

Worked as a Software Engineer with the IDF and at Jive Software.

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