Manager of Marketing Strategy and Analytics, ServiceTitan
$126-182k
Plus annual bonus and equity
Office located in Glendale, CA
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$126-182k
Plus annual bonus and equity
Office located in Glendale, CA
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- 4-6+ years of experience working within a Revenue or Marketing Operations in a B2B SaaS organization (high growth startup preferred)
- Proven track record of using analytics to drive results and deliver insights that inform strategic decision-making
- Experience working with cross-functional stakeholders in Marketing, Sales and Finance
- Expert in analyzing large data sets using SQL and BI (Tableau) tools
- Detail-oriented with strong organizational and project management skills
- Experience with Salesforce CRM and understanding of data flows between the marketing tech stack (Marketo, Lean Data, ChiliPiper, Drift etc.)
What the job involves
- The Manager, Marketing Strategy & Operations is an integral role on the Revenue Operations team and a strategic business partner to our Marketing organization
- S/he is responsible for driving operational strategy for the Demand Generation team at ServiceTitan across Marketing, Events and Referrals
- Your key stakeholders will include our Sr. Director of Demand Generation and SVP of Marketing
- The individual has a well-rounded background - including analytical rigor, project management, and a mix of analytical, strategic and operational work
- S/he will be able to quickly jump in and take day-to-day ownership to drive day to day analytics, operations and key strategic initiatives/their outcomes
- Build and maintain dashboards, reports, and Annual Operating Plans to track key performance indicators (KPIs) and measure the effectiveness of marketing and sales efforts
- Discover root causes of performance by collecting, cleaning, and analyzing marketing data from various sources, including digital analytics platforms, CRM systems, and marketing automation tools
- Drive day to day Marketing operations through in-depth analysis of the funnel (leads -> demo), identify trends, extracting actionable insights, and provide strategic recommendations to Marketing leaders
- Partner with cross-functional teams, including marketing, sales, product, and finance, to understand business objectives and support data-driven decision-making
- Present findings and recommendations to stakeholders through clear and compelling presentations and reports
- Automate recurring reporting for operational efficiency
Otta's take
Xav Kearney
CTO of Otta
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Founders
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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