Head of Risk & Compliance, Sky
Office located in Osterley, London
Broadband and telecommunications company
Be an early applicant
Broadband and telecommunications company
1001+ employees
Be an early applicant
Office located in Osterley, London
1001+ employees
Company mission
To connect people with the very best entertainment, sports, news, arts and local, original content.
Role
Who you are
- Previous demonstrable experience in Risk and Compliance within the general insurance sector at a Senior level
- Expertise in interpreting and applying FCA regulations, such as SYSC, PRIN, PROD, and the Insurance Distribution Directive (IDD)
- Ability to develop and implement comprehensive risk and compliance strategies that align with business goals
- Proficiency in conducting risk assessments, identifying potential threats to the business, and developing mitigation strategies
- Well organised with attention to detail
- Strong organisational skills with the ability to work flexibly, with autonomy and prioritise own workloads
- Exceptional communication and interpersonal skills, with the ability to engage and build relationships across a range of stakeholders
- Ability to explain complex regulatory requirements to non-experts
- The ability to remain calm and focused under pressure, especially when managing regulatory investigations, compliance breaches, or business-critical risks
- Staying persistent in driving compliance initiatives even when faced with resistance or complex problems
- In-depth understanding of the FCA’s regulatory framework and requirements for insurance intermediaries, particularly in areas such as Consumer Duty, Product governance and operational resilience
- Knowledge of risk management best practices, frameworks and how to apply them in an FCA-regulated environment. This includes understanding key risks (e.g., operational, regulatory, reputational) and how to manage them effectively
- A deep understanding of the insurance market, including household insurance products, customer needs, and the regulatory challenges specific to insurance distribution. Familiarity with industry trends, such as digital distribution, and the regulatory implications of these developments
- Strong understanding of insurance processes across the entire value chain with particular focus on insurance sales, administration, claims and distribution
- Knowledge of financial crime regulations, including Anti-Money Laundering (AML)
- Understanding of GDPR and other relevant data protection regulations
- Demonstrates high ethical standards and integrity in decision-making and must lead by example, ensuring that compliance is not just a regulatory box-ticking exercise but a core company value
- Takes initiative in identifying potential risks and regulatory changes before they impact the business
- Friendly, approachable personality, fostering a positive working environment
- Must demonstrate the ability to strike a balance between regulatory compliance and commercial objectives, ensuring that the firm meets its legal obligations without stifling business innovation or growth
- Ability to manage pressure and respond calmly to regulatory changes, investigations, or compliance issues
- Focused on ensuring that the firm treats its customers fairly and acts in their best interests
- Inspires confidence and trust in their team and across the company by leading with transparency and a strong sense of accountability for the firm’s risk management and compliance efforts
- While maintaining professionalism, the individual should not be afraid to bring a bit of personality to their work
What the job involves
- Here at Sky we’re looking to hire a Head of Risk & Compliance to join us on a full time basis in this Certified role. We’ll look to you to ensure our business processes, products, and services adhere to all relevant regulations, including Consumer Duty, SYSC, and other applicable FCA standards
- Be responsible for all aspects of Compliance activity at Neos, provide pragmatic advice at pace, and carry out broader Compliance activities (e.g. horizon scanning, regulatory reporting, training, etc.)
- Act as a key advisor to senior management on compliance-related matters
- Drive constant improvements in how Neos delivers regulatory compliance by collaborating with key stakeholders and cross-functional teams within Sky to ensure compliance is integrated into business processes and new initiatives
- Act as the primary liaison between the firm and the FCA, managing all regulatory submissions, including complaints, breaches, and other reporting requirements
- Responsible for the company's risk management framework to identify, monitor, and mitigate key risks in line with FCA requirements
- Report on risk exposure to senior leadership and the board, providing actionable insights and recommendations for mitigation
- Foster a strong risk culture throughout the business, ensuring that risk management is integrated into decision-making at all levels
- Lead on Risk and Compliance reporting to The Neos MD and relevant committees, including the Pricing and Product Governance Committee, the Consumer Duty Committee and Board and Risk Committee
- Conduct compliance audits, reviews, and risk assessments to ensure that all business activities and new product developments meet regulatory standards
- Provide ongoing training and education to employees on regulatory compliance matters
Salary benchmarks
Our take
Sky formed through the merger of Sky Television and British Satellite Broadcasting in 1990, making it the UK's largest pay-TV company. After the acquisition of Sky Italia and Sky Deutschland in 2014, Sky Group was formed, transforming the UK company into Europe's leading entertainment and media group.
With the recent success of their original content, Sky doubled their investment into this space by 2024 with a brand new movie and TV studio being built. This is expected to create an additional £3 billion of production investment in UK creative sector in the first five years alone.
Sky's streaming service, Now TV, was launched in 2012 to compete with the rising tide of Netflix and, more recently, with Amazon's Prime Video. With pay-TV subscriptions dropping and the video streaming industry expected to grow by a further 20% by 2027, Sky has remained competitive by offering a range of deals, partnering with Netflix, and developing its own TV - Sky Glass, as it aims to keep up with consumer trends.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
6% employee growth in 12 months
Company
Company benefits
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Work from home opportunities
Company values
- Forward-Looking & Restless - We believe in building a better tomorrow
- Creative & Action-Orientated - We believe in new ideas and making them happen
- Customer-Led & Simplifying - We believe in making things better and simpler for our customers
- Collaborative & Inclusive - We believe we are better when we all work together
- Fair & Responsible - We believe in doing the right thing
Company HQ
Isleworth, UK
Articles
Leadership
Dana Strong
(CEO, not founder)Previously, President of Consumer Services at Comcast Cable and held various roles at Liberty Global. Became CEO of Sky in 2021.
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