Product Manager, Amazon
Alexa International, FTC
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- The ideal candidate will have a passion for Alexa and Echo products, take strong ownership of the business, and be comfortable executing and giving feedback on new features to maximize customer engagement on Alexa
- Do you want to work in a role where you are encouraged to thing big, innovate and have the autonomy to push boundaries?
- Are you looking to create value for millions of customers and drive growth in one of the most innovative categories at Amazon?
- Do you love to see an immediate impact from your actions?
- Several years of product management experience in professional, non-internship employment
- Experience in product, program, or project management, leading cross-functional teams in delivery of major new products or services
- Experience in balancing conflicting priorities dealing with ambiguity
- Experience overseeing roadmap strategy and definition
- Experience with end to end product and/or feature delivery and tradeoffs in product development
Desirable
- Organizational skills including prioritizing, scheduling, time management, and meeting deadlines
- Experience in handling confidential information
- Experience influencing others and delivering results cross-functionally
- Excellent verbal and written communication skills
- Demonstrated ability to manage complex projects
- Strong written and verbal communication skills, proven ability to work with cross-functional stakeholders
- Ability to drive metrics and benchmarks to ensure continuous improvement in process and business results
- Strong analytical skills, ability to identify and solve problems
- Owner mentality and an entrepreneurial drive with bias for action
- Demonstrated high attention to detail and ability to drive insights from data
What the job involves
- The Alexa International product marketing team is seeking a customer-obsessed, analytical, and strategic Product Manager to lead the international expansion of new Alexa capabilities, on a 12 month FTC basic
- As a Product Manager, you will be the primary contact for a subset of brand new Alexa customer experiences, and work with a cross-functional team including product development and marketing to deliver new features to Alexa customers worldwide
- You will operate both strategically and tactically: thinking big to drive new opportunities and evaluate tradeoffs, diving deep into data to uncover customer insights, and maintaining operational excellence within your programs and with colleagues across Amazon
- You will need to be able to prioritize effectively in a fast-changing environment, invent and simplify, and communicate clearly and persuasively
- Product Roadmap Management: Drive the international product roadmap for key Alexa features
- Customer Insights & Analysis: Utilize data and analytics to gain insights into customer behaviour in order to influence product development
- Thought Leadership: Develop subject matter expertise on automated marketing channels and content personalization
- Cross-Functional Leadership: Collaborate with cross-functional stakeholders like other product, technical, program teams to define and align on requirements, priorities and implementations plans
- Performance Reporting: Develop, standardize and maintain business critical metrics (input and output), analysis, reporting, to support business and financial planning
- Global Remit: Understand global complexities and nuances to adjust product requirements to meet local needs
- Process Improvement: Develop and implement new programs, tools, and process improvements across the business to improve transparency, drive scale and efficiencies
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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