Sales Engineer, Aisera
AI-driven workplace automation software
Job no longer available
AI-driven workplace automation software
201-500 employees
Job no longer available
201-500 employees
Company mission
To help users with greater self-service by automating common to complex actions and tasks.
Role
Who you are
- 5+ years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions
- Outstanding Presentation and Communication Skills: Must be able to present to various persona and levels within our prospect and customer organizations
- Sales Acumen: Required to be an active partner to AEs in the sales process. Ability to understand customer challenges, pains and opportunities, and articulate Aisera's value accordingly
- Team Player: Required to collaborate closely with all necessary stakeholders - both internal and external - to help drive successful close of deals and to help launch customers into production successfully
- Bachelor’s or higher degree in computer science, engineering, or related technical field
- Hands-on experience with java, javascript, python, or other scripting/programming languages
- Experience with IT, IT Automation, and Technical Support systems is a big plus
- Familiarity with AI/ML and related technologies
What the job involves
- This role sits squarely between Sales and Engineering. You will partner with these teams to help bridge business and technology, helping customers realize the art of the possible with cutting-edge Conversational AI
- Your job is to do what it takes to get the technical win and “tee it up” for the sales team to close the deal. You will also partner closely with the post-sales teams to ensure your customers are able to successfully harness the power of Aisera
- This is a small, but very important team. You’ll be expected to be resourceful, a selfless team player, and regularly go above and beyond your “day job”. The upside is that this is a highly visible role with unbound growth opportunities
- Active participant in the sales process, with an emphasis on technical discovery diligence
- Own the technical product overview and objection handling aspects
- Build and deliver compelling demos to showcase the art of the possible
- Define, build, and execute Proof of Concepts
- Troubleshoot issues and/or escalate to necessary teams during demo prep and POCs
- Lead coordination of additional Aisera technical resources to help secure the deal
- Participate in necessary onboarding activities: work closely with CSMs, CSEs, SAs for onboarding, education, workshops, escalation management and other activities to ensure successful customer launch
- Own collecting and driving product feedback
Otta's take
Theo Margolius
COO of Otta
Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.
With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.
Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.
Insights
Company
Funding (last 2 of 6 rounds)
Aug 2022
$90m
SERIES D
Apr 2021
$40m
SERIES C
Total funding: $218.5m
Company benefits
- Stock options
- Remote work friendly
- Medical, dental, and vision plans
- $1000 as a one-time home office upgrade
- Employee and Customer referral programs to participate in the success
Company HQ
Alviso, San Jose, CA
Founders
Muddu Sudhakar
(CEO)Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.
Christos Tryfonas
(Chief Architect)Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.
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