Billing Assistant, Steno
Salary - $19-$22/hr plus Equity
Court reporting services
Open for applications
Court reporting services
201-500 employees
Open for applications
Salary - $19-$22/hr plus Equity
201-500 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- Our Billing Assistants are highly organized and thrive in a fast-paced environment. You’ll do well in this role if you have knowledge of billing procedures and close attention to detail, with strong analytical skills
- You have 1 + years of billing, finance, or accounting experience; court reporting or legal billing experience is a plus!
- You are proficient on Mac and PC and master new systems quickly; Google Workspace and Slack experience is preferred–bonus points for experience with a wiki platform!
- You’re organized, adaptable, and comfortable wearing multiple hats
- You’re capable of working independently in a fast-paced, remote environment and are comfortable learning on the fly
- You have the desire to work with a fast-paced and quickly growing tech start-up and you are enthusiastic about the opportunity for growth within the company
What the job involves
- Steno’s Production Team is looking for a Billing Associate to join our Winning Team!
- As Steno’s Billing Associate, you’ll be supporting the billing experience for our clients, a cornerstone of what we do here at Steno
- As we work to streamline processes, you’ll support efforts communicating effectively across a variety of teams and markets
- Monitor various correspondence inboxes, and respond to all messages in a timely manner or forward/escalate them to the proper parties
- Label and file incoming documents properly for further processing
- Facilitate inter-departmental communication of incoming orders and requests
- Process simple invoicing tasks such as cancellations
- Input new orders as they come in
- Assist the billing manager and billing associates with organizational projects and other tasks as needed
- Interface with both internal and external teams, communicating openly and efficiently–you’ll excel if you have strong written and verbal communication skills
- Provide excellent and hospitable customer service–we care about each other and we care about our clients. You’ll fit right in if you’re excited to deliver that experience day in and day out
Otta's take
Xav Kearney
CTO of Otta
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. With the support of numerous investors, Steno is now in a prime position to continue enhancing its team, products, and services, and embark on expanding into new markets.
Insights
Company
Funding (last 2 of 4 rounds)
May 2024
$46m
LATE VC
May 2023
$15m
SERIES B
Total funding: $67.5m
Company benefits
- Health, Vision, & Dental Benefits for employees and dependents
- Wellness/Mental Health benefits for employees and families
- Flexible Paid Time Off
- Options of Equity
- Home office setup, and a monthly stipend to cover internet/phone
Company values
- Be Highly Reliable: You need simple scheduling, consistent reporting, and customer support anytime you need it, without fail. So that’s exactly what we deliver.
- Constantly Innovate: Whether we’re building a remote videoconferencing platform from scratch or developing a firm dashboard where you can find all your deposition transcripts in one place, we’re relentlessly pushing to develop the technical tools legal firms need to
- Operate with a Hospitality Mindset: Your time is valuable—so we do everything we can to give you more of it. Every Steno client gets exceptional customer service with around-the-clock support. We’ll handle the details, so you can focus on winning your case.
Company HQ
Westwood Village, Los Angeles, CA
Articles
Founders
Greg Hong
(CEO & Co-Founder)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(CTO & Co-Founder)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
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