Strategic Partner Manager, Aircall
PAM, France Italy and Middle East
Cloud-based call centre and phone system
Job no longer available
Cloud-based call centre and phone system
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- This role requires a blend of strategic thinking, relationship management, and hands-on execution
- Analytical and Strategic Thinker: You have strong analytical skills and can leverage data to inform strategic decisions. You can identify market trends and opportunities to drive partnership growth
- Relationship Builder: You excel in building and nurturing relationships with partners. Your interpersonal skills enable you to engage with diverse stakeholders effectively
- Results-Driven: You are focused on achieving targets and delivering results. Your proactive approach ensures you can identify and act on opportunities swiftly
- Effective Communicator: You possess excellent communication skills, both written and verbal. You can convey complex ideas clearly and persuasively in both one-on-one and group settings
- Collaborative Team Player: You thrive in a collaborative environment, working well with cross-functional teams to achieve shared goals
- Adaptable and Resilient: You are flexible and can adapt to a fast-paced, dynamic environment. You are resilient in the face of challenges and can navigate ambiguity effectively
- Graduated from Top-tiers Business / Engineering schools or university ( Master degree)
- Demonstrated ability to develop and manage strategic partnerships, with a strong track record of achieving targets
- Exceptional analytical and strategic thinking abilities
- Excellent communication, negotiation, and interpersonal skills
- Native French language, English fluent, Italian would be a plus
What the job involves
- We are seeking a talented and Strategic Partner Manager (PAM) to join our dynamic team in Paris
- This role is crucial for driving our growth and development within France, Italy and Middle East Markets. As a Strategic PAM, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall's market presence and drive revenue growth
- You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes
- Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms)
- Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in France, Italy and Middle East regions
- Strategic Planning: Leverage consultative selling techniques to drive sales and achieve monthly quotas
- Collaboration: Work closely with other GTM teams, and Product Development teams to ensure a cohesive approach to partnership management and to drive joint initiatives
- Performance Tracking: Monitor and evaluate the performance of partnerships using KPIs and metrics, ensuring alignment with Aircall’s goals and objectives
- Market Insight: Stay informed about industry trends, competitive landscape, and market opportunities to provide strategic insights and recommendations
- Event Participation: Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 15,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and recent refresher leadership hires, Aircall could soon be a widely recognised international player in the telephone software industry.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company benefits
- Food Allowance
- Snacks & Drinks
- Medical Insurance
- Flexible remote policy
- Retirement Savings Plan
- Outings & Events
- Fitness Fund
- Commuter Benefits
- Referral Bonus
Company values
- Dare to be bold - We’re risk takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company. Large actions lead to big success
- Thrive together - We learn from each other and grow from it. Our common journey is how we grow together and innovate.
- Trust & Commit - We trust each other and commit to our mutual success. We earn trust from our commitment.
- Excellence - We’re aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.
Articles
Leadership
Jonathan Anguelov
(CSO)Ex Investment Banker & Entrepreneur. Studied Finance at ESCP Business School and co-founded Aircall in 2014.
Pierre-Baptiste Béchu
(VP of Communications Platform)Holds a Master of Engineering from Ecole Centrale de Lyon and a Master's degree in industrial and organizational psychology from Université Lumière Lyon 2. Previously co-founded ClickJob.fr, where they served as CTO.
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